Cheryl Bogucki
Head Cashier
Mill Creek,WA
Summary
Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities. Trustworthy and dedicated Cashier with 6 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
21
21
years of professional experience
Work History
Head Cashier
Home Depot
Bothell, WA
06.2016 - Current
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Educated employees on register use, merchandising and customer service.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Helped customers complete purchases, locate items and join reward programs.
- Oversaw group of [Number] cashiers and service staff, supervising performance, correcting problems and boosting efficiency to optimize team operations and dynamics.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Analyzed purchases for signs of fraud.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Resolved escalated customer disputes with special actions such as discounts.
- Processed checks, cash and credit purchases or refunds.
- Received and processed customer payments.
Lab Technician
Eurofins
Redmond, WA
07.2005 - 11.2015
- Oversaw items in inventory and reordered before supplies diminished.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Set up, maintained and verified sterility of lab equipment and tools.
Cashier/Receiving Clerk
Ben Franklin.Crafts
Redmond, WA
11.2000 - 09.2004
- Double-checked cargo inventories and documentation for accuracy.
- Unloaded pallets and deliveries and organized products in warehouse.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Regularly reviewed invoices and double-checked orders.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma -
Klamath Union High School
Klamath Falls, OR06.1970
Skills
- Special Assignments
- Work Task Prioritization
- Credits and Refunds
- Team Leadership
- Cash Register Operation
- Adaptability and Dependability
- Store Opening and Closing
- Sweeping and Mopping
- New Hire Training
- Transaction Approvals
- Customer Relations
- Customer Transactions
- Shift Scheduling
- Merchandise Packaging
- Complaint Resolution
- Inventory Stocking
- Cash Handling
- Front-End Supervision
- Front-End Support
- Check Cashing
- Coin and Currency Counting
Accomplishments
- Earned “Cashier of the month twice” award for Excellence in customer service.
- Earned “Cashier of the year” award for going above and beyond expectations.
Additional Information
I am a US Navy Veteren
Timeline
Head Cashier
Home Depot
06.2016 - Current
Lab Technician
Eurofins
07.2005 - 11.2015
Cashier/Receiving Clerk
Ben Franklin.Crafts
11.2000 - 09.2004
High School Diploma -
Klamath Union High School
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
Jerimy SmithJerimy Smith
HDIS Senior Design Consultant at Home Depot Home ServicesHDIS Senior Design Consultant at Home Depot Home Services
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
Angie FieldsAngie Fields
Team Manager at Automatic Funds Transfer Service/AAA Mailing SvcTeam Manager at Automatic Funds Transfer Service/AAA Mailing Svc