Fanelyn Cabrera
The Bronx,NY
Summary
Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Head Cashier
Food Bazaar Supermarket
The Bronx, NY
12.2019 - Current
- Helped customers complete purchases, locateitems, and join reward programs. Facilitated and logged store opening, closing, and shift changes.Processed both cash and card purchase and returns.
- Mentored new team members on POS system operation, customer service strategies, and-sales goals.
- Managed staffing levels to provide optimal support for cash register operations.
- Monitored self-checkout systems and provided help in resolving complex problems. Resolved customer disputes with special actions.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
Associate Of Applied Science - Expect in 06/2025
Hostos Community College
The Bronx, NYSkills
- Customer Relations
- Cash Register
- OperationStore Opening and Closing
- Cashier Training
- Employee Motivation
- Accounting Softwares
- Money Transfer Systems
- Return and Exchange Processing
- Customer Service
- Microsoft Office
- Special Assignments
INTERNSHIP
Doctor Urgent Medical Care -The Bronx, NY
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing, and scanning documents.
Verified patient insurance coverage and collected required co-payments.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Collected and documented patient medical information such as blood pressure and weight.
Scheduled appointments, registered patients.
Languages
Spanish
English
Timeline
Head Cashier
Food Bazaar Supermarket
12.2019 - Current
Associate Of Applied Science - Expect in 06/2025
Hostos Community College