Accomplished SR Manager adept at directing cross-functional teams and implementing process improvements. Committed to fostering a collaborative environment that drives operational efficiency and project success.
Overview
32
32
years of professional experience
1
1
Certification
Work History
SR Manager Engineering/Construction
CenturyLink/Lumen
Bremerton, WA
06.2021 - 03.2026
Directed cross-functional teams to enhance project delivery and optimize operational efficiency.
Established key performance indicators to measure team success and drive accountability.
Provided strong leadership to enhance team productivity and morale.
Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
Implemented process improvements that reduced service delivery times and enhanced overall performance.
Mentored junior managers, fostering skill development and leadership capabilities within the team.
Coordinated resource allocation to optimize workforce productivity across multiple projects.
SR Manager Engineering/Construction
CenturyLink/Lumen
FT Collins, CO
09.2018 - 06.2021
Led cross-functional teams to streamline project delivery and improve operational efficiency.
Developed strategic initiatives to enhance customer engagement and satisfaction metrics.
Provided strong leadership to enhance team productivity and morale.
Led cross-functional teams to achieve project milestones and deliver high-quality results.
Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
Engineer II
Centurylink/Lumen
Las Vegas, NV
04.2005 - 08.2018
Mentored junior engineers on design principles and best practices in telecommunications.
Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
Reduced project completion time with efficient resource allocation and effective communication strategies.
Developed cost estimates and project specifications for proposals.
Reviewed technical drawings developed by CAD technicians and drafters.
Conducted rigorous quality control checks, ensuring all engineering projects met internal and external quality standards.
Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
Engineering Associate/Technical Analyst/Customer Service Representative
Sprint Communications
Las Vegas, NV
07.1994 - 04.2005
Engineering associate-scheduled installation of construction projects, ordered materials. Conducted site visits for all construction trailers and handled maintenance/repair requests.
Technical Analyst- Project managed circuit cuts, transitioned DS3s to OC48's while coordinating with all involved parties.
Customer service residential/business-Interim supervisor for business, residential and collections department. Coordinated orders for new service, changes and disconnects.
Education
High School Diploma -
Rancho High School
Las Vegas, NV
Skills
Strategic planning
Cross-functional collaboration
Operations management
Cross-functional team coordination
Organizational improvement
Partnership development
Teamwork and collaboration
Certification
Dare To Lead Program
Timeline
SR Manager Engineering/Construction
CenturyLink/Lumen
06.2021 - 03.2026
SR Manager Engineering/Construction
CenturyLink/Lumen
09.2018 - 06.2021
Engineer II
Centurylink/Lumen
04.2005 - 08.2018
Engineering Associate/Technical Analyst/Customer Service Representative
Sr. Program Manager / Leader Engineering Cloud and Engineering Operations at Veritas technologies, LLC/CohesitySr. Program Manager / Leader Engineering Cloud and Engineering Operations at Veritas technologies, LLC/Cohesity