Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Cheryl Campbell

Cheryl Campbell

Houston,TX

Summary

Client-focused and organized professional with advanced diverse experience in customer service, business management and project coordination. Collaborative communicator to quickly build relationships with both clients and business audiences. Known for innovation and creative problem-solving abilities to address business challenges.

Overview

10
10
years of professional experience

Work History

Business Service Manager

ESFM Eurest Facility Management
GOM, TX, LA & CA
01.2021 - Current

Plan, direct, coordinate and organizes administrative functions of the business, primarily supporting site managers and training of client’s processes and culture.

Safety Manager

ESFM Eurest Facility Management
GOM, TX, LA & MS
02.2020 - 01.2021

Supported safety needs for quarantine sites across Texas, Louisiana, and Mississippi, lead the coordination of health and safety at SRE hotels.

Assistant Site Manager

Compass Group USA
Houston, TX
12.2019 - 02.2020

Managed daily operations and training programs benchmarked at shell WCK learning center.

Administrative Assistant

ESFM Eurest Facility Management
GOM & West Division
01.2018 - 12.2019

Aided the regional team to help them stay organized and complete tasks that allow them to focus on more advanced responsibilities

Safety Coordinator

Compass Group USA
11.2015 - 12.2017

Monitor staff to evaluate if health and safety laws were being followed.

FOH Lead

WCK
03.2014 - 11.2015

Supervised the cashiers at Shell WCK’s C stores, Starbucks, red mango, café.

Lead Cashier

WCK
01.2015 - 03.2015

Supervised Cashiers.

Education

Business Administration in Economics -

New Mexico State University

Accelerated Manager Program -

Compass Group

Skills

  • English (Fluent)
  • Spanish (Basic)
  • Microsoft Office (Word and PowerPoint)
  • QuickBooks
  • Microsoft Dynamics
  • Sage Line 50
  • Relationship Building
  • Dependable and Responsible
  • Self-Directed
  • Problem-Solving
  • Conflict Resolution
  • Task Prioritization

Timeline

Business Service Manager

ESFM Eurest Facility Management
01.2021 - Current

Safety Manager

ESFM Eurest Facility Management
02.2020 - 01.2021

Assistant Site Manager

Compass Group USA
12.2019 - 02.2020

Administrative Assistant

ESFM Eurest Facility Management
01.2018 - 12.2019

Safety Coordinator

Compass Group USA
11.2015 - 12.2017

Lead Cashier

WCK
01.2015 - 03.2015

FOH Lead

WCK
03.2014 - 11.2015

Business Administration in Economics -

New Mexico State University

Accelerated Manager Program -

Compass Group
Cheryl Campbell