Cheryl Carter

• Provided exceptional customer service to enhance client satisfaction and retention.
• Assisted customers with account inquiries and transaction processing efficiently.
• Resolved customer complaints by identifying issues and implementing effective solutions.

Working clerical for the past 15 years within the Overdraft and Exceptions Specialist.

• Provided nurturing support to children in temporary foster care environments.
• Coordinated communication between children, biological families, and social workers.
• Developed individualized care plans tailored to each child's needs and background.
• Maintained detailed records of children's progress and daily activities.
• Facilitated educational opportunities and extracurricular activities for children.
• Collaborated with healthcare providers to address physical and emotional needs.