Cheryl Clark

IBU, Inc

10.2007 - Current

Documented underwriting decisions and provided evidence of compliance with applicable regulations.
Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
Made approval and denial recommendations up to $7,000,000 by determining accurate risk levels.
Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
Assisted in developing training materials used to educate new hires on essential job functions, contributing to their successful onboarding and integration into the team.
Achieved faster turnaround times in application processing by optimizing workflows within the underwriting department.
Mentored 10 junior underwriters, providing guidance on best practices and improving overall team performance.
Supported review and acceptance or denial of new or renewal business.
Streamlined underwriting processes by creating standardized templates for evaluating applicant qualifications.
Evaluated applications to determine insurance coverage and appropriate risk classifications.
Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
Helped meet changing demands by recommending improvements to business systems or procedures.
Evaluated staff performance and provided coaching to address inefficiencies.