Summary
Overview
Work History
Education
Skills
Accomplishments
Traveling
Timeline
Generic

Cheryl Davis

Birmingham, AL,AL

Summary

At Ryder Transportation Services, I spearheaded initiatives that significantly enhanced client retention and referral rates through exceptional customer service and strong negotiation skills. My strategic approach to market analysis and inventory management ensured competitive superiority and compliance, while my expertise in up-selling and rental agreements drove substantial revenue growth. Outgoing Counter Clerk committed to efficiently taking orders and ensuring that customers receive requested items quickly. Energetic worker with terrific cash register skills. Smart, reliable and considered a team player. Dependable Rental Sales Representative with strong conflict management and organizational skills. Well-versed in accurate cash handling and top-quality customer service. Enthusiastic about positively impacting business operations by maximizing customer satisfaction. Outgoing Rental Sales Representative with 34.5 years increasing revenue for rental company. Brought in new customers and retained current customers through excellent customer service and networking skills. Developed and implemented contracts to streamline processes.

Overview

34
34
years of professional experience

Work History

Rental Sales Representative Supervisor

Ryder Transportation Services
03.1989 - 01.2023
  • Developed strong relationships with clients, resulting in repeat business and increased referrals.
  • Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
  • Participated in trade shows and networking events to promote the company''s services among potential clients.
  • Analyzed market trends and competitor offerings, adapting strategies as needed to maintain a competitive edge in the industry.
  • Conducted routine maintenance checks on rental inventory to guarantee reliability and safety for customers.
  • Ensured compliance with local regulations by properly registering all rented equipment according to established guidelines.
  • Implemented an efficient system for tracking overdue rentals, minimizing loss due to unreturned items or late fees collection delays.

Education

Bachelor of Science - Criminal Justice

Jacksonville State University
Jacksonville, AL

Skills

  • Customer service expertise
  • Goal-oriented mindset
  • Strong negotiation
  • Brand Awareness
  • Up-selling techniques
  • Rental Agreement

Accomplishments

  • Supervised team of 4 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Traveling

Love to cruise and travel to different countries. 

Timeline

Rental Sales Representative Supervisor

Ryder Transportation Services
03.1989 - 01.2023

Bachelor of Science - Criminal Justice

Jacksonville State University
Cheryl Davis