Cheryl Duke

• Established project setups to initiate workflows efficiently.
• Processed purchase orders for timely procurement of materials.
• Reviewed completed job tickets to ensure accuracy and compliance.
• Calculated monthly billing for each project to maintain financial records.
• Assessed job extras for accurate billing review and approval.

Scheduled HVAC meetings for technicians to enhance communication and planning.

Maintained equipment warranties to ensure compliance with service agreements.

Approved payroll to guarantee timely compensation for staff.

• Maintained inventory of office supplies and ordered necessary materials promptly.
• Managed front desk operations, greeting visitors and directing inquiries to appropriate personnel.
• Tracked invoices and payments, ensuring accuracy in accounts receivable and payable.
• Oversaw receiving and organizing correspondence while answering and forwarding calls.
• Created spreadsheets in Excel to monitor employee data, including vacation requests and sick days.
• Organized company events such as holiday parties and team-building activities.
• Maintained filing system for records, correspondence, and other documents securely.
• Resolved customer complaints and responded to inquiries effectively.