Cheryl Ehrich
Schenectady,NY
Summary
Experienced with administrative support, office management, and coordination of daily activities. Utilizes organizational and multitasking abilities to enhance office efficiency. Knowledge of office software and communication tools, ensuring smooth and effective operations
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Diabetic Supplies
05.2014 - 04.2016
- Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
- Managed high-volume calls, demonstrating strong communication and problem-solving skills.
- Collaborated with team members to improve service processes and enhance customer satisfaction.
Waitress Supervisor
BJ's Restaurant
04.2012 - 01.2014
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Monitored inventory levels, reporting discrepancies for restocking needs.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
Administrative Assistant
Cadillac Man
11.2006 - 02.2011
- Managed scheduling and calendar coordination for Automotive Services
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Streamlined office procedures, enhancing workflow efficiency across departments.
- Maintained records management system, improving document retrieval times and accuracy.
Education
Associate of Arts - Paralegal Studies
Phillips Juni0r College
Northridge, CA02-1992
Skills
- Customer service
- Skilled in client relations
- Active listening
- Product and service solutions
- Shipping and logistics
Timeline
Customer Service Representative
Diabetic Supplies
05.2014 - 04.2016
Waitress Supervisor
BJ's Restaurant
04.2012 - 01.2014
Administrative Assistant
Cadillac Man
11.2006 - 02.2011
Associate of Arts - Paralegal Studies
Phillips Juni0r College
Similar Profiles
Nzunda Joseph SikazweNzunda Joseph Sikazwe
Member Success Specialist at Advanced Diabetic SuppliesMember Success Specialist at Advanced Diabetic Supplies
Josue RiveraJosue Rivera
Owner/Purchasing Manager at Premier Diabetic Supplies LLCOwner/Purchasing Manager at Premier Diabetic Supplies LLC
Sudarshan ChitrapuraSudarshan Chitrapura
Operations & Sales Head at A Diabetic ChefOperations & Sales Head at A Diabetic Chef
SHANE FOSSSHANE FOSS
Lunch Monitor at Schenectady City School DistrictLunch Monitor at Schenectady City School District
Rayvin MauleonRayvin Mauleon
Line Worker at HOFFMAN Car WashLine Worker at HOFFMAN Car Wash