Cheryl Ellenberger
American Greetings
Pasco
22
years of professional experience
Organized professional with extensive experience in installation and merchandising. Demonstrates strong attention to detail and effective communication skills, enhancing customer satisfaction and project efficiency. Committed to maintaining safety protocols and quality assurance in all installations. Strong focus on team collaboration, problem-solving, and delivering results under shifting demands. Skilled in scheduling, document management, and communication. Known for reliability, adaptability, and maintaining high standards.
Work History
Installer
1 Year 7 Months- Installed and assembled greeting card displays according to company standards and guidelines.
- Collaborated with team members to ensure timely completion of installation projects.
- Assisted in training new installers on proper techniques and safety measures.
- Conducted routine quality checks on installations to ensure compliance with visual merchandising standards.
- Adapted installation techniques based on site-specific requirements, enhancing overall project effectiveness.
- Documented installation processes and provided feedback for continuous improvement initiatives.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
Merchandiser
13 Years 10 Months- Executed product placement strategies to enhance visual appeal and drive customer engagement.
- Collaborated with team members to maintain optimal inventory levels and ensure product availability.
- Analyzed sales data to identify trends and recommend adjustments for improved merchandising effectiveness.
- Assisted in planning seasonal displays, aligning products with promotional events for increased visibility.
- Developed and maintained strong relationships with store management to facilitate seamless execution of merchandising plans.
- Trained new team members on merchandising standards and best practices for effective product presentation.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Satellite Secretary
6 Months- Managed correspondence, ensuring timely communication with clients and stakeholders.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Oversaw inventory management of office supplies, optimizing procurement processes.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Reduced errors in payroll calculations by diligently verifying employee timecards and attendance records.
Line Cook/Baker/Front of House Employee
3 Years- Prepared high-quality dishes in accordance with restaurant standards and recipes.
- Collaborated with kitchen staff to ensure timely meal service and efficient workflow.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Trained new team members on food preparation techniques and safety protocols.
- Monitored inventory levels, ensuring availability of ingredients for daily operations.
- Assisted in menu development by suggesting seasonal dishes based on local ingredients.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Developed and executed a variety of baked goods, ensuring consistent quality and taste.
- Streamlined production processes to enhance efficiency in daily operations.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Managed front desk operations, including reservations, check-ins, and check-outs efficiently.
- Facilitated positive guest experiences by providing exceptional customer service and addressing inquiries promptly.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Executed daily food preparation tasks ensuring quality and consistency in all dishes.
Education
GED
Skills
Attention to detail
Time management
Positive attitude
Power tool operation
Customer service
Equipment installation
Worksite safety and maintenance
Inventory accountability
Verbal and written communication
Organization
File management
Schedule management
Timeline
Installer
American Greetings
01.2025 - CurrentRead More
Merchandiser
American Greetings
10.2012 - CurrentRead More
Satellite Secretary
Cascade Concrete Industries
04.2007 - 10.2007Read More
Line Cook/Baker/Front of House Employee
Calico Cupboard Old Town Cafe
04.2004 - 04.2007Read More
Anacortes High School
GED
Read More