Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheryl fennel

Houston,Texas

Summary

Dedicated Transit Bus Operator with a proven record in safety compliance and customer service. Committed to ensuring passenger safety and enhancing the travel experience through effective communication and teamwork.

Overview

12
12
years of professional experience

Work History

Transit Bus Operator

Metropolitan Transportation Authority
Houston, Texas
02.2015 - 03.2026
  • Operated transit buses safely across assigned routes.
  • Assisted passengers with boarding, disembarking, and fare collection to ensure smooth transit experience.
  • Enforced passenger safety protocols during travel and at stops to maintain a safe environment for all riders.
  • Provided excellent customer service to enhance passenger experience and address inquiries promptly.
  • Collaborated with team members to address service issues promptly.
  • Made sure wheelchair lifts were functioning properly before each trip began.
  • Communicated effectively with dispatch regarding delays and route changes.
  • Reported any mechanical problems or incidents that occurred during transit operations.
  • Conducted pre-trip inspections of the bus to ensure it was safe for operation.

Driver/Cashier Assistant

Fort Bend Metal
Houston, Texas
01.2014 - 02.2015
  • Transported materials safely along designated routes, ensuring timely deliveries.
  • Inspected vehicles for safety and maintenance, contributing to operational reliability.
  • Prepared essential documents including bills of lading, invoices, and receipts to facilitate accurate transactions.

Education

CDL Certification

North Harris Community College
Houston, TX
04-2006

GED -

Texas Southern University
Houston, TX
05-1994

Skills

  • Safe bus operation
  • Defensive driving
  • Route planning
  • Pre-trip inspection
  • Vehicle maintenance
  • Fare collection
  • Customer service

Timeline

Transit Bus Operator

Metropolitan Transportation Authority
02.2015 - 03.2026

Driver/Cashier Assistant

Fort Bend Metal
01.2014 - 02.2015

CDL Certification

North Harris Community College

GED -

Texas Southern University
Cheryl fennel