Overview
Work History
Timeline
Work Availability
Intern
Cheryl Gline

Cheryl Gline

Spokane Valley,Washington

Overview

6
6
years of professional experience

Work History

Specimen Accessioner/ Temp Service

Cynet Health
Spokane, WA
07.2024 - 12.2024
  • Prepare laboratory specimens for analysis and testing
  • Unpack and route specimens to their respective staging areas
  • Accurately identify and label specimens
  • Pack and ship specimens to proper testing facilities
  • Meet department activity and production goals
  • Properly prepare and store excess specimen samples
  • Data entry of patient information in an accurate and timely manner
  • Resolve and document any problem specimens

Test Proctor/ Temp Service

Roth Staffing
Spokane, WA
05.2024 - 06.2024
  • Opened and set up office
  • Checked students in and out of systems
  • Gave all necessary handouts and authorized tools
  • Verified and ran security checks of test takers before and after tests
  • Answered any questions or concerns test takers had
  • Set up computer stations prior to every test
  • Ran security walkthroughs to verify no cheaters
  • Ran multiple applications
  • Preparation for the next day and closed office

Customer Service Representative, Fraud Department

Ttec
Las Vegas, NV
08.2022 - 10.2023
  • Was responsible for answering calls from Government pre-paid card holders when issues with card usage or possible fraud transactions
  • Researched transactions to verify authentication after verifying identity of caller
  • Made appropriate changes to accounts per guidelines with accuracy, use of logic, multi-tasking, toggling between multiple systems and clearly communicating resolutions in an efficient manner while delivering great client experience
  • Provided seamless answers to card holders’ questions, resolved problems, performed account maintenance and looked for opportunities to deepen relationships with callers

Food Delivery Driver

Uber eats & Door Dash
Las Vegas, NV
09.2021 - 03.2022
  • Completed on-time deliveries by choosing the best and most efficient routes
  • Strong attention to detail on vehicle maintenance and cleaning
  • Quickly and accurately respond on short notice while always providing above and beyond customer care and keeping a 5-star rating

Certified Phlebotomist

LabCorp
Spokane, WA
01.2021 - 06.2021
  • Drew blood from patients for diagnostic tests, submitted specimens to labs for analysis, labeled vials and arranged shipment of samples
  • Maintained records of blood while using multiple computer applications (Office and others)
  • Along with web sites for research and data entry and always keeping patients engaged in conversation to build a connection and trust

Ride Share Driver

Uber & Lyft
Spokane, WA
09.2018 - 07.2019
  • Safely transported passengers to destinations across town and state while staying level-headed during encounters with aggressive and inebriated passengers
  • I used empathy and laughter to de-escalate potential disputes and escalated passenger’s
  • I earned and retained a 5-star driver rating by providing exceptional customer service
  • Multitasked in a high-pressure environment
  • Tasks included managing fares, navigating during heavy traffic, and maintaining customer satisfaction
  • Maintained a clean vehicle and a professional appearance
  • Optimized positioning and schedule to reduce wait times and increase revenue
  • I also handled all financial records, including tax-deductible expenses, mileage, and earnings

Timeline

Specimen Accessioner/ Temp Service

Cynet Health
07.2024 - 12.2024

Test Proctor/ Temp Service

Roth Staffing
05.2024 - 06.2024

Customer Service Representative, Fraud Department

Ttec
08.2022 - 10.2023

Food Delivery Driver

Uber eats & Door Dash
09.2021 - 03.2022

Certified Phlebotomist

LabCorp
01.2021 - 06.2021

Ride Share Driver

Uber & Lyft
09.2018 - 07.2019

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Cheryl Gline