Maria Ehleriza Panuelos
155 Morton Drive Daly City,CA
Summary
Professional with strong experience in laboratory environments, adept at handling and processing biological samples with precision. Proven ability to collaborate effectively within teams, adapting to changing needs while consistently achieving results. Skilled in specimen processing, data entry, and maintaining records, ensuring seamless workflow and reliability. Known for excellent communication, organization, and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Specimen Accessioner
LabCorp Genetics Inc.
12.2023 - Current
- Enhanced laboratory productivity with timely accessioning of incoming specimens.
- Streamlined specimen tracking process, implementing a barcode system for efficient management of sample inventory.
- Continuously improved knowledge of industry best practices by attending relevant trainings and workshops.
- Upheld high-quality service levels by promptly addressing any concerns raised during internal or external audits related to specimen handling processes.
Dialysis Technician
Satellite Healthcare
07.2021 - 07.2023
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Promoted health education among patients, offering guidance on dietary restrictions and self-care strategies related to kidney disease management.
Dialysis Technician
DaVita Kidney Care
08.2018 - 04.2022
- Reduced infection risk by strictly adhering to all infection control protocols and properly disposing of biohazard materials.
- Performed routine quality control and safety checks on all equipment.
- Assisted nurses in monitoring patients during dialysis treatments, ensuring timely intervention for any complications.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
Customer Service Representative
Walgreen
11.2015 - 03.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Nursing
University of Makati
Makati City, Philippines03-2009
Medical Technology
Manila Central University
Caloocan City, Philippines02-2000
Skills
- Laboratory testing and analysis
- Instrumentation operation and maintenance
- Quality control and quality assurance
- Laboratory safety and regulations
- Data analysis and reporting
- Strong communications and teamwork skills
- Workplace cleanliness
- HIPAA compliance
- Clinical laboratory experience
Timeline
Specimen Accessioner
LabCorp Genetics Inc.
12.2023 - Current
Dialysis Technician
Satellite Healthcare
07.2021 - 07.2023
Dialysis Technician
DaVita Kidney Care
08.2018 - 04.2022
Customer Service Representative
Walgreen
11.2015 - 03.2021
Nursing
University of Makati
Medical Technology
Manila Central University
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