Cheryl Gomes
Redding,CA
Summary
Skilled Marketing Manager with proven track record in developing and implementing strategic marketing plans that increase company visibility and revenue. Possess strong leadership abilities, creativity, and knowledge of market trends to effectively manage marketing teams and projects. Successfully increased market share by identifying customer needs and tailoring marketing strategies accordingly. Demonstrated ability to improve brand recognition through innovative campaigns and effective communication strategies.
Overview
23
23
years of professional experience
Work History
Sr. Market Manager
American Home Shield Corporation
Redding , CA
11.2013 - Current
- Oversee and maintain portfolio of 17 counties, supporting real estate agents and their clients.
- Achieved recognition in the top 3% of sales performances within the company, specifically for corporate Coldwell Banker National Account offices, Sac/Tahoe Region demonstrating exceptional sales acumen and strategic account management in a down market. Consistently increasing business in 8 national Coldwell Banker offices in a down market.
- Foster strong relationships with realtors and homeowners through outstanding customer service, ensuring satisfaction and loyalty across a vast geographical area.
- Consistently deliver stellar results through proactive communication and tailored solutions, contributing to a high-performance record and the overall success of the organization.
Area Manager
Angelica Textile Services
Redding , CA
06.2010 - 11.2012
- Served as a primary liaison between Angelica, a linen service company, and Dignity Health Care from Sacramento to the Oregon Border.
- Facilitated effective communication and collaboration to ensure timely and accurate linen service delivery, enhancing operational efficiency.
- Developed strong partnerships through a customer-focused approach, ensuring high levels of satisfaction and service quality.
- Devised new systems showing hospital medical personnel cost-effective ways to utilize linen.
- Inspected hospital facilities regularly to ensure compliance with safety regulations and standards.
Sales Manager
First American Home Warranty
Redding, CA
09.2001 - 11.2009
- Part of a team of sales representatives driving performance and achieving company goals in a competitive market.
- Recognized as 'Rookie of the Year' for exceptional sales performance and quick adaptation to company processes and culture.
- Achieved the title of top salesperson for five consecutive years in a row, demonstrating a strong ability to build relationships and close deals.
- Developed and implemented effective sales strategies that increased customer acquisitions.
- Provided excellent customer service, resolving issues efficiently, and ensuring high levels of client satisfaction.
- Trained and mentored new team members, fostering a collaborative and high-performing sales environment.
Education
Yes - Business Administration And Management
Job Academy
Red Bluff, CA12-2000
Associate of Arts - General Studies
Butte College
Oroville, CA01-1988
Yes - Cosmetology
Chico Beauty College
Chico, CA01-1987
Skills
- Data-driven decision-making
- Sales management
- Competitive Analysis
- Promotional planning
- Accounting oversight
- Performance reporting
- Market reporting
- Key Account Management
- Strategic Planning
Affiliations
Golfing, learning to golf with a stong understand of the game regularly participating in local tounaments. Enjoys the stractegic and social aspects of the sport
Love for Animals Adedicated animal lover with strong commitment to the better animal welfare. Actively involved with local animal shelters and recue organizations providing volunteer support. Passionate about promoting responsidlbe pet ownership and advcating for animal right.
Outdoor Activities An avid outdoor enthusiast who enjoys exploring nature through various activities such as camping, hiking, boating atv riding and just exploring the great outdoors. Regular seeks new adventuress find and explore the great outdoors.
Accomplishments
Rookie of the Year First American Home Warranty 2002 Recognized for exceptional performance during my inaugural year, setting a strong foundation for successful career in the industry.
Excellent in Goal Achievement Award First American Home Warranty 2003-2008 Honored for consistently exceeding performance goals for five consecutive years demonstrating a strong commitment to driving results and achieving company objectives.
Customer Service Excellence Award American Home Shield Home Warranty 2014-2024 Received multiple accolades for delivering outstanding customer service , reflecting a dedication to client satisfaction and relationship building
Corporate Growth Recognition American Home Shield Home Warranty 2022-2023 Acknowledged top 3 in American Home Shield for increasing corporate office performance Coldwell Banker Sac-Tahoe Region during challenging market conditions, showcasing adaptability and startegic problem-solving skills
References
References available upon request.
Timeline
Sr. Market Manager
American Home Shield Corporation
11.2013 - Current
Area Manager
Angelica Textile Services
06.2010 - 11.2012
Sales Manager
First American Home Warranty
09.2001 - 11.2009
Yes - Business Administration And Management
Job Academy
Associate of Arts - General Studies
Butte College
Yes - Cosmetology
Chico Beauty College
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