Cheryl Heald
Wolfeboro Falls,NH
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
31
31
years of professional experience
Work History
Bakery Manager
Hunter's Shop 'n Save
04.2012 - Current
- Maintained and controlled inventory of baked goods.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Bakery Manager
Hunter's IGA
09.2006 - 04.2012
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Managed all baking operations professionally and handled all problems confidently.
Bakery Clerk
Hunter'sIGA
06.1993 - 11.2006
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
- Wrapped, boxed and weighed bakery department products.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Cashier
Hunter's IGA
06.1992 - 06.1993
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Alvirne High School
Hudson, NH06.1988
Skills
- Teamwork and Collaboration
- Supervision
- Safe Work Practices
- Labor and Overhead Cost Estimation
- Serve Customers
- Investigating Complaints
- Employee Performance Evaluations
- Equipment Maintenance
Timeline
Bakery Manager
Hunter's Shop 'n Save
04.2012 - Current
Bakery Manager
Hunter's IGA
09.2006 - 04.2012
Bakery Clerk
Hunter'sIGA
06.1993 - 11.2006
Cashier
Hunter's IGA
06.1992 - 06.1993
High School Diploma -
Alvirne High School
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