Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
Open To Work

Cheryl Hilty

Pueblo

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.

Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management.

Dedicated Supervisor possessing skilled in addressing and resolving conflicts to maintain team harmony and performance. Offers many years of experience leading talented teams and exceeding objectives. Background includes strong history in related work.

Resourceful Supervisor known for high productivity and efficient task completion. Specialize in team leadership, conflict resolution, and operational oversight. Excel in communication, problem-solving, and adaptability to ensure smooth operations and workplace harmony. Committed to fostering positive work environments and achieving goals through effective supervision and staff engagement.

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

21
21
years of professional experience
1985
1985
years of post-secondary education

Work History

Correctional Support Trades Supervisor

Colorado Department of Corrections
07.2005 - 04.2026
  • Supervised daily operations within correctional facilities to ensure safety and security.
  • Coordinated staff schedules and assignments to optimize workflow and resource allocation.
  • Trained new employees on policies, procedures, and safety protocols in corrections.
  • Conducted regular inspections of facilities to maintain compliance with regulatory standards.
  • Facilitated communication between staff and management to address concerns effectively.
  • Monitored inmate behavior and reported incidents to maintain order within the facility.
  • Developed training materials to enhance staff performance and operational efficiency.
  • Implemented conflict resolution strategies among staff and inmates to promote a safe environment.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Directed and supervised team of 15 employees in daily operations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Created new strategies for improving customer service standards within the organization.
  • Prepared and presented reports on team performance, challenges, and achievements to senior management.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Streamlined workflow processes, reducing project completion times.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Managed budget for department, ensuring all expenses stayed within allocated funds.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Managed team of XX employees, ensuring high productivity and quality standards were met.
  • Negotiated with suppliers to secure cost-effective resources.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Identified opportunities for process improvements, leading to cost reductions and increased productivity.
  • Developed strategies to improve team performance and productivity.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Negotiated with vendors and suppliers to secure advantageous terms and pricing.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Assigned work and monitored performance of project personnel.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Produced thorough, accurate and timely reports of project activities.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Implemented quality control measures to uphold company standards.

Education

Santa Cruz High School
Santa Cruz, CA

Skills

  • Staff supervision
  • Conflict resolution
  • Compliance management
  • Training development

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart Time

Location Preference

On-Site

Salary Range

$16/hr - $1000/hr

Timeline

Correctional Support Trades Supervisor

Colorado Department of Corrections
07.2005 - 04.2026

Santa Cruz High School
Cheryl Hilty