Cheryl Holt
Noblesville,IN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
Work History
Title Curative Supervisor
Robertson, Anschutz, Schneid, Crane & Partners
01.2014 - 08.2023
- Created and maintained our department’s extensive Title Training Guide
- Created and maintained a State Title Curative Matrix that assisted our team with state specific title curative
- Responsible for the training and development of new hires
- Reviewed title searches and identified title defects
- Provided continuing education on title related subject matter and processes & procedures
- Prepared quarterly vendor training reporting for our clients
- Assisted in reviewing title claim denial letters to determine if a supplemental title claim is needed
- Reviewed contested pleadings to determine if the priority or validity of our client’s lien was being challenged and escalated appropriately
- Prepared and submitted for all case summary, charge-offs, and settlements for title related matters
- Communicated with Title Insurance Companies on settling title claims
- Collaborated with Foreclosure vendors on settling litigated title matters
- Assisted in reviewing Quiet Title Complaints for accuracy prior to submitting them to our client for execution.
Foreclosure Manager
Nationstar Mortgage LLC
02.2013 - 01.2014
- Responsible for the leadership of foreclosure staff members to produce profit, revenue and productivity – while reducing expenses and turnover of employees vs. budgeted goals
- Review loans and monitor department calls and exception reports for quality purposes
- Responsible for the training, development and performance reviews of all employees within the foreclosure department
- Monitor and manage foreclosure timelines to ensure deadlines are met
- Ensure that foreclosure procedures conducted are in compliance with Company requirements as well as state and federal guidelines
- Manage the workflow to ensure equal distribution amongst staff and delegate special projects to boost efficiency
- Prepare daily, weekly and monthly reports detailing number of accounts, statuses, and profit/loss
- Supervise and conduct Human Resources program for the foreclosure department including hiring, training, performance evaluation, merit review, employee discipline, compensation, affirmative action and related matters
- Negotiate opportunities to shorten timeline, drive performance and minimize loss
- Review the performance and productivity of 13 attorney firms by scheduling weekly conference calls and by traveling to firm locations out of state on a case by case basis
Foreclosure Specialist
Aurora Bank FSB
07.2011 - 02.2013
- Assistant Team Lead on OCC Independent Foreclosure Review Project.
- Developed “Lookback Document Guide” for company training and collaboration.
- Established excellent working relationships with attorneys, employees, and Senior Management.
- Responsible for timely processing of activities & responsiveness of alerts to ensure Foreclosure Timeline Management is met.
- Minimize losses through management of attorney to ensure Foreclosure process is consistently progressing.
- Responsible for special projects and reporting required by investors.
- Ensure accounts are properly documented with actions taken, correspondence, and explanation of delay, if any. Ensure compliance with all state and investor requirements.
Escrow Officer/REO Coordinator
Security Title Services, LLC
10.2005 - 03.2011
- Responsible for clearing liens and judgments on title
- Obtained loan payoff statements and requesting HELOCs to be closed
- Responsible for the issuance of Closing Protection Letters to Lenders
- Processed real estate purchase agreements and prepared legal documents such as warranty deeds on transactions
- Networked with multi-county agencies, county officials, lenders, attorneys, and agents to coordinate closings
- Ensured that all parties fulfilled their legal and financial obligations before funds were disbursed and escrow transactions completed
- Facilitated the hold and transfer of funds for buyers, sellers and lenders
- Resolved client and post-closing concerns with established contacts and direct communication with customers
- Assisted with typing Owner and Loan Policies.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Checked signatures and legal descriptions for accuracy and integrity.
- Communicated requirements and title exception information to clients.
- Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
- Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
Education
High School Diploma -
Crawfordsville High School
1996
Skills
- Excellent Communication
- Problem-solving
- Delegation and Supervision
- Computer Research
- Policy and Procedure Modification
- Time Management
- Special Projects
- Employee Evaluation
- Workflow Planning
- Staff Supervision
- Training and Development
- Organization and Planning
Timeline
Title Curative Supervisor
Robertson, Anschutz, Schneid, Crane & Partners
01.2014 - 08.2023
Foreclosure Manager
Nationstar Mortgage LLC
02.2013 - 01.2014
Foreclosure Specialist
Aurora Bank FSB
07.2011 - 02.2013
Escrow Officer/REO Coordinator
Security Title Services, LLC
10.2005 - 03.2011
High School Diploma -
Crawfordsville High School
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