Cheryl Hunt
Jefferson,OH
Summary
Dynamic and detail-oriented professional with experience at Discount Drug Mart, excelling in customer satisfaction and administrative tasks. Proven ability to reduce data entry errors and enhance team integration through effective training. Skilled in multitasking and maintaining confidentiality, with a strong focus on achieving operational efficiency and promoting a positive work environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Courtesy Center Clerk
Discount Drug Mart
08.2020 - 01.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Assisted in budget preparation to ensure financial efficiency within department.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
STNA
Lake Med Nursing and Rehab
07.2011 - 02.2012
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
STNA
Heartland of Mentor
10.2009 - 09.2011
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
- Demonstrated adaptability by caring for a diverse range of patients with varying needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Administered basic first aid when necessary, prioritizing patient well-being above all else.
- Monitored vital signs, promptly reporting any abnormalities to the supervising nurse.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Patient Companion
Cleveland Clinic Main Campus
09.2005 - 06.2006
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Incorporated therapeutic techniques into interactions, supporting patient emotional health and coping skills development.
- Facilitated family visits, creating a welcoming atmosphere for loved ones during their time at the facility.
- Demonstrated flexibility in adapting to varying schedules, assignments or specific medical conditions requiring specialized approaches.
- Assisted with daily living tasks, promoting patient independence and dignity.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Education
Phlebotomy Certificate - Phlebotomy
Ashtabula County Technical & Career Campus
Jefferson, OH04-2025
High School Diploma -
Euclid High School
Euclid06-2005
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Administrative tasks
- Basic accounting
- Bookkeeping
- Confidentiality
- Handling payments
- Scanning and copying
- Verbal and writing communication
- Multitasking
Certification
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- Bloodborne Pathogens Training Certificate - Occupational Safety and Health Administration (OSHA).
- National Certified Phlebotomy Technician (NCPT) - National Center for Competency Testing (NCCT). - will obtain in May of 2025
- Infection Control Certificate - Various accredited organizations.
- First Aid Certification – American Red Cross or St John Ambulance.
Timeline
Courtesy Center Clerk
Discount Drug Mart
08.2020 - 01.2024
STNA
Lake Med Nursing and Rehab
07.2011 - 02.2012
STNA
Heartland of Mentor
10.2009 - 09.2011
Patient Companion
Cleveland Clinic Main Campus
09.2005 - 06.2006
Phlebotomy Certificate - Phlebotomy
Ashtabula County Technical & Career Campus
High School Diploma -
Euclid High School
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