Cheryl Lenta
Casa Grande,AZ
Summary
Highly capable IT Supervisor with experience in overseeing technical teams, managing system upgrades and implementing cybersecurity protocols. Bring strong skills in strategic planning, team leadership, and network management. Known for streamlining operations for improved efficiency and troubleshooting complex issues to ensure optimal system performance.
Overview
33
33
years of professional experience
Work History
IT Supervisor
Storey Kenworthy Office Products And Interiors
DesMoines , IA
01.1995 - 01.2018
- Collaborated with other departments within the organization to identify opportunities for improved efficiency through the use of technology.
- Monitored network activity to optimize system performance while maintaining data integrity.
- Resolved complex technical problems related to server infrastructure, networking equipment and applications.
- Investigated user complaints related to systems availability or performance and provided timely resolutions as necessary.
- Coordinated with vendors on maintenance contracts, upgrades or new purchases as required.
- Implemented security measures such as firewalls, encryption protocols, antivirus programs.
- Oversaw daily backups of servers and databases ensuring data integrity in case of emergency recovery scenarios.
- Assisted users with basic setup and troubleshooting of desktop computers, laptops and mobile devices.
- Performed troubleshooting steps when needed in order to diagnose and resolve technical issues quickly and effectively.
Paramedic
Mercy Ambulance Service
Fontana , CA
03.1985 - 05.1995
- Assessed and treated patients with medical emergencies such as cardiac arrest, shock, trauma, respiratory distress and intoxication.
- Responded to emergency calls quickly and safely while utilizing appropriate driving techniques.
- Maintained proficiency in advanced life support skills through continuing education classes and workshops.
- Communicated effectively with other healthcare professionals regarding patient condition and treatment plans.
- Provided pre-hospital care to those in need within the community, including administering medications, providing wound care and performing intubations.
- Monitored vital signs of patients and communicated changes to physicians or nurses in a timely manner.
Education
Associate of Arts - Legal Administrative Assistance
AIB College of Business
Des Moines, IA05-1971
Some College (No Degree) - Paramedicine
Mercy Hospital
Des Moines, IASkills
- Mobile Device Management
- Application support
- Network Administration
- Incident Management
- Disaster Recovery Planning
- Technical support scheduling
- IT service management
- Disaster Recovery
- Technical Troubleshooting
- Operating system management
Timeline
IT Supervisor
Storey Kenworthy Office Products And Interiors
01.1995 - 01.2018
Paramedic
Mercy Ambulance Service
03.1985 - 05.1995
Associate of Arts - Legal Administrative Assistance
AIB College of Business
Some College (No Degree) - Paramedicine
Mercy Hospital
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