Cheryl Primm
Human Resources
Jonesboro,AR
Summary
Experienced Human Resources leader with 20+ years of progressive responsibility in HR management, talent acquisition, compliance, and employee relations. Proven ability to partner with leadership, drive organizational effectiveness, and foster positive workplace cultures. Recognized for expertise in policy development, safety programs, and benefits administration.
Overview
27
27
years of professional experience
Work History
Head of Human Resources, North America
JK America, Inc.
08.2022 - Current
- Lead HR and talent strategy for North America, including recruiting, retention, and succession planning.
- Advise leadership and employees on complex HR issues, accommodations, investigations, and terminations.
- Oversee talent acquisition, onboarding, and internal development programs.
- Ensure compliance with employment laws and best practices, review and update policies.
- Manage performance evaluations, disciplinary actions, workers' comp claims, and safety program compliance.
HR Site Lead - Multiple Facilities
Anchor Packaging
09.2018 - 08.2022
- Administered HR policies and programs across multiple sites, covering recruiting, employee relations, compensation, benefits, training, and safety.
- Coordinated staffing, onboarding, and skills training, managed temporary workforce assignments.
- Led safety meetings, incident investigations, and compliance initiatives.
- Managed payroll, benefits enrollment, FMLA, disability claims, and unemployment processes.
- Provided coaching to managers on performance management and progressive discipline.
Human Resources Manager
Windmill Rice Company, LLC
04.2016 - 09.2018
- Sole HR professional for 85 employees, responsible for all HR functions including payroll, benefits, recruiting, and compliance.
- Maintained HR records and ensured legal compliance.
Personal Banker
Bank of America
12.2015 - 04.2016
- Managed account openings/closures, loan referrals, and product sales.
Human Resources Coordinator
Trinity Industries
09.2014 - 07.2015
- Supported HR operations, onboarding, records management, and applicant screening.
Human Resources Administrator
Apex Tool Group
01.2012 - 09.2014
- Managed HR duties during absence of HR Manager, including recruiting, compliance, safety, and employee engagement.
- Led safety committee, incident investigations, and OSHA compliance.
Human Resources Coordinator
Benjamin G. Burris, MDS, DDS, PA
07.2010 - 11.2011
- Advised executive management on HR policies, compliance, and staff development.
- Supervised HR staff and maintained personnel systems.
Human Resources Assistant
Riceland Foods Inc.
02.1999 - 07.2010
- Supported HR operations, payroll, benefits, compliance, and employee engagement initiatives.
Education
Diploma - undefined
Bentonville High School
01.1995
Skills
- Talent Acquisition & Retention
- Employee Relations & Engagement
- HR Policy & Compliance
- Benefits & Compensation
- Training & Development
- Safety & Workers' Compensation
- Payroll Administration
- HRIS & Reporting (ADP/Etime, SAP)
- Leadership & Team Building
- Microsoft Word
- Excel
- PowerPoint
- Microsoft 365
- ADP/Etime Payroll Systems
- SAP Purchasing Systems
Volunteer Experience
- Chamber of Commerce, Jonesboro Regional Chamber, 2003-01-01, Current
- Rotary Club, 2024-01-01, Current
- Craighead County Community Council Chairperson, March of Dimes, 2003-01-01, 2005-12-31
- Craighead County Community Council Chairperson, March of Dimes, 2012-01-01, 2013-12-31
- Riceland Foods, Inc. March of Dimes Committee Chairperson, 2001-01-01, 2005-12-31
References
Available upon request.
Timeline
Head of Human Resources, North America
JK America, Inc.
08.2022 - Current
HR Site Lead - Multiple Facilities
Anchor Packaging
09.2018 - 08.2022
Human Resources Manager
Windmill Rice Company, LLC
04.2016 - 09.2018
Personal Banker
Bank of America
12.2015 - 04.2016
Human Resources Coordinator
Trinity Industries
09.2014 - 07.2015
Human Resources Administrator
Apex Tool Group
01.2012 - 09.2014
Human Resources Coordinator
Benjamin G. Burris, MDS, DDS, PA
07.2010 - 11.2011
Human Resources Assistant
Riceland Foods Inc.
02.1999 - 07.2010
Diploma - undefined
Bentonville High School