Cheryl Marlow
Pleasureville,KY
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
16
16
years of professional experience
Work History
Deputy Clerk of the Court
Shelby County Circuit Clerks Office
05.2015 - 09.2020
- Collaborated with other court staff to develop standard operating procedures for efficient workflow among departments.
- Communicated effectively with various parties including attorneys, law enforcement officers, witnesses, and jurors to ensure smooth court operations.
- Supported judges with case management, organizing schedules and maintaining updated calendars for hearings, trials, and conferences.
- Delivered exceptional customer service to the public by addressing inquiries about court procedures, providing status updates on cases, and assisting with form completion as necessary.
Branch Manager
Commonwealth of Kentucky
01.2005 - 08.2009
- Led branch operations, ensuring compliance with state regulations and policies.
- Developed and implemented strategic initiatives to enhance customer service and operational efficiency.
- Mentored staff, fostering professional development and improving team performance.
- Implemented process improvements that streamlined workflows and reduced turnaround times for services provided.
Education
High School Diploma -
Shelby County High School
Ketucky05.1978
Skills
- Work prioritization
- Customer service
- Data entry
- Computer skills
- Office administration
- Court procedures
Timeline
Deputy Clerk of the Court
Shelby County Circuit Clerks Office
05.2015 - 09.2020
Branch Manager
Commonwealth of Kentucky
01.2005 - 08.2009
High School Diploma -
Shelby County High School
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