Cheryl Marshall
Poteau,OK
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and fostering effective team collaboration, notably at Dollar Tree Distribution Center. Specializes in analytical problem-solving and effective listening, significantly improving client retention and operational efficiency. Demonstrates a unique blend of service excellence and prioritization skills, driving positive outcomes in high-pressure environments.
Overview
2020
2020
years of professional experience
Work History
Sales Associate
Dollar Tree Distribution Center
- Arranged racks and shelves for aesthetic store appearance.
- Completed financial exchanges accurately by maintaining strict compliance with company policies.
- Strengthened connections with clients, resulting in recurring patronage.
- Facilitated proper management of returns, exchanges and refunds as outlined by store protocols.
- Handled high-pressure circumstances with calmness and skill.
Sales Associate
Community Thift Store
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Waitress Trainer
Dennys Restaurant
04.2016 - 07.2019
- Effectively conveyed information among kitchen staff, management, and waitstaff.
- Addressed guest concerns swiftly, enhancing satisfaction.
- Boosted customer satisfaction by utilizing effective listening skills.
- Encouraged cooperation among employees by creating a positive environment.
- Streamlined communication channels among various teams.
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
Education
No -
Skills
- Service Excellence
- Effective Team Collaboration
- Prioritization and Scheduling
- Analytical Problem-Solving
- Effective Listening
Timeline
Waitress Trainer - Dennys Restaurant
04.2016 - 07.2019
Sales Associate - Dollar Tree Distribution Center
Sales Associate - Community Thift Store
Wiburton Jr.hgh - No,
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