Cheryl Martin
Myrtle Beach,SC
Summary
Dynamic and results-driven professional with a strong background in food service at O.A.K Prime and group exercise instruction at Fitness Edge. Expert in communication and critical thinking, I enhanced customer satisfaction and boosted class attendance through engaging interactions and tailored experiences. Committed to promoting health and wellness in diverse environments.
Overview
11
11
years of professional experience
Work History
Food Server
O.A.K Prime
03.2023 - Current
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Cultivated warm relationships with regular customers.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
Group Exercise Instructor
Fitness Edge
03.2014 - Current
- Encouraged clients to participate in and enjoy group fitness classes.
- Served as a mentor to newer instructors within the gym community, providing guidance on best practices for successful group exercise instruction.
- Coached clients on proper techniques to obtain maximum benefits and prevent injuries.
- Maintained class attendance records and documented clients' progress toward stated goals.
- Led high-energy classes that catered to various skill levels and physical abilities, ensuring all participants felt included and challenged.
- Boosted class attendance rates by creating engaging, fun, and challenging workout sessions.
- Assisted in the promotion of gym events and classes, resulting in increased membership sign-ups and retention rates.
- Led group exercise sessions, such as yoga and spinning classes.
Skills
- Expert communication
- Active listening
- Professional attitude
- Critical thinking
Timeline
Food Server
O.A.K Prime
03.2023 - Current
Group Exercise Instructor
Fitness Edge
03.2014 - Current