CHERYL MASELLO
Atkinson,NH
Summary
Determined School Counselor with success in helping students achieve educational goals and personal well-being. Talented in meeting the objectives of the counseling program by providing preventive education, advocacy, mediation and counseling to students. Sensitive to socioeconomic and cultural difference of students.
Overview
31
31
years of professional experience
Work History
School Counselor
Lawrence High School
Lawrence, MA
11.2021 - Current
- Maintained positive relationships with students, faculty, alumni and administration.
- Reviewed and discussed new students' academic credentials, interests and educational goals.
- Provided crisis intervention in response to emergencies, employing existing trust and rapport to deescalate situations.
- Used data to monitor students' progress and recommend solutions for improvement.
- Regularly met with enrolled students to confirm success and identify problem areas.
- Collaborated with teachers to define therapy objectives and analyze progress.
- Empowered students through counseling and skill-building exercises.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Identified issues that hindered student academic achievement.
- Collaborated with parents, school faculty and social workers to address problems and grow student success.
Provider Network Manager
Anthem, Inc
Manchester, NH
01.2017 - 11.2021
- Key contributor in small, high performing, data driven team implementing and maintaining Value Based Payment programs
- Utilized quality and financial data to educate providers on clinical care and cost containment opportunities
Aftercare Data Analyst
Beacon Health Options
Woburn, MA
01.2016 - 01.2017
- Provided solutions and recommendations in response to technical questions concerning HEDIS standards and Follow Up after Hospitalization Measure process to both internal and external clients
- Assisted in collection, review and audit of aftercare data to determine accuracy and identify additional exclusions based on HEDIS/QARR measure.
Counselor Educator
East Somerville Community School
Somerville, MA
01.2015 - 01.2016
- Long term substitute position providing personal, social and emotional support, academic advising, postsecondary planning, coordination of services, referrals to community/school resources, crisis intervention and enrichment opportunities
School Social Worker
Valley Collaborative Middle School
Billerica, MA
01.2014 - 01.2015
- Supported middle school community through development and integration of comprehensive and supportive program, which allowed students to develop positive sense of self and become effective students, responsible citizens and lifelong learners
- Collaborated on daily basis with school administration, classroom teachers, speech and occupational therapists and Board Certified Behavior Analysts to provide educational services to children and families with variety of needs
- Executed weekly social skills group for classrooms called Positive Action to promote an intrinsic interest in learning and encourage cooperation among students; emphasis on self- concept, social-emotional actions and getting along with others
- Position was eliminated at end of school year due to budget cuts
Guidance Counselor
St. Agnes Elementary and Middle Schools
Arlington, MA
01.2010 - 01.2014
- Served as resource for parents and students in elementary Grades K0 through 5
- Assisted students with gaining higher academic achievement and increased parent/student satisfaction with school's programs
- Improved school climate by helping students form better relationships with adults, and provided advice for personal and social development
- Determined eligibility and implementation of Section 504 services for students
- Created Guidance curriculum for middle school aged students, including career curriculum for 8th graders
- Faculty advisor for Student Council; implemented enrichment activities for students and families
Adjustment Counselor Intern
McGlynn Elementary and Middle Schools Guidance Counselor/School
Medford, MA
01.2007 - 01.2009
Account Executive
First Notice Systems, Inc
Charlestown, MA
01.1996 - 01.2006
- Acted as centralized contact point for all communications, customer service issues, and administrative inquiries posed by Personal, Commercial and Workers’ Compensation Insurance clients
- Served as integral part of Sales & Implementation team from account inception to execution for new and existing clients
- Increased call center volumes and quality of claims intake significantly for all clients
- Played instrumental role in transitioning major claims call center for McDonald's from corporate headquarters in Oak Brook, Illinois to First Notice Systems in Boston, including implementation of proprietary software, and training of end users.
First Data Investor Services Group
Boston, MA
01.1990 - 01.1996
- Served as primary contact for Shearson Lehman Brothers funds, building strong professional relationships with effective and timely communication
- Facilitated relationships between multiple clients and First Data's internal departments, such as Operations and Call Centers, Technology, Marketing and Sales, Finance, Legal, and Tax Reporting and Compliance
- Analyzed data entry systems and prepared recommendations for system-wide improvements.
Education
Master of Education - School Counseling
University of Massachusetts At Boston
Boston, MA05.2009
Bachelor of Science - Political Science And Government
University of Massachusetts - Boston
Boston, MA05.1990
Skills
- Individualized education programs
- Special education
- Data-driven decision making
- Mediation and crisis intervention
- Individual and family support
- Student records management
- Counseling and therapy
Timeline
School Counselor
Lawrence High School
11.2021 - Current
Provider Network Manager
Anthem, Inc
01.2017 - 11.2021
Aftercare Data Analyst
Beacon Health Options
01.2016 - 01.2017
Counselor Educator
East Somerville Community School
01.2015 - 01.2016
School Social Worker
Valley Collaborative Middle School
01.2014 - 01.2015
Guidance Counselor
St. Agnes Elementary and Middle Schools
01.2010 - 01.2014
Adjustment Counselor Intern
McGlynn Elementary and Middle Schools Guidance Counselor/School
01.2007 - 01.2009
Account Executive
First Notice Systems, Inc
01.1996 - 01.2006
First Data Investor Services Group
01.1990 - 01.1996
Master of Education - School Counseling
University of Massachusetts At Boston
Bachelor of Science - Political Science And Government
University of Massachusetts - Boston
Similar Profiles
Cameron WhiteCameron White
Student at Lawrence High SchoolStudent at Lawrence High School
Maria MolinaMaria Molina
Teacher Aide at Lawrence High SchoolTeacher Aide at Lawrence High School
Michelle ShortMichelle Short
Colorguard Coach at Lawrence High SchoolColorguard Coach at Lawrence High School