Pratik Patel

• Developed and implemented individualized education plans for diverse student populations.
• Facilitated conflict resolution sessions to promote positive student interactions.
• Collaborated with teachers and parents to address behavioral and academic concerns.
• Conducted assessments to identify student needs and recommend appropriate interventions.
• Analyzed data trends to enhance program effectiveness and improve student outcomes.
• Enhanced student emotional well-being by providing individual and group counseling sessions.
• Collaborated with teachers and administrators to address the social, emotional, and academic needs of all students.
• Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
• Maintained positive relationships with students, faculty, alumni, and administration.

• Present information effectively and respond to questions from individuals and groups
• Read, analyze and interpret documents such as correspondence, surveys and electronic media
• Establish and maintain effective working relationship amongst guardians and community members
• Provide a competitive athletic environment that empowers and inspires student athletes
• Develop and foster team building and an environment of reliability, adaptability and good sportsmanship
• Aide in the promotion of academic growth and achievement for athletes
• Ensure full compliance with school, district, conference and IHSA rules and regulations

∙ Provide individual and group counseling sessions to address challenges that affect school performance

∙ Maintaining all required paperwork including communication logs and notes regarding all services provided to students

∙ Maintaining regular contact with students’ parents/guardians to inform of student’s progress, & areas of difficulties.

∙ Attending and participating in IEP team meeting, & facilitating at the discretion of the school districts

∙ Actively participating in other team meetings when necessary to address specific student and parent concerns

∙ Collaborating and consulting with teachers, parents, guardians, district personnel, and service providers to find effective solutions to learning and behavior problem

∙ Responding constructively to formal and informal feedback

∙ Oversee account expectations and continuously achieve customer KPI.

∙ Build and improve on customer relationships to ensure partnership between the two parties.

∙ Analyze customer orders and properly provide insight within a timely manner on requests.

∙ Continuously find opportunities to improve on operations and customer service.

∙ Take use of CHR’s technological service, Navisphere, and analyze data & reports on loads.

∙ Network internally between the customer account management and carrier account management teams

∙ Manage and train oncoming team members.

• Counsel students from freshmen to senior year using solution focused, and person-centered approaches addressing three main domains including, social & emotional, academic, and career.
• Advise and assist students and staff members with short term challenges such as family, friends, bullying, attendance, behavioral, self-esteem.
• Assist families with long term support such as housing, transportation, and work opportunities.
• Developed and co-led post-graduation curriculum for male senior students who are unsure of post-graduation plans - focusing on community college applications, professional work opportunities, along with resume applications.
• Aided with D219 College Night
• Develop and aid students with their 4-year academic plans along with career pathways.
• Participate and engage in weekly Problem-Solving Team (PST) with Dean, Psychologist, & Counselor regarding respective caseload
• Participate in Initial and Annual IEP & 504 Meetings with respective team members – discuss student’s academic progress, behavior, goals, and counseling needs.

∙ Effectively communicate with a large and diverse group of athletes, game officials and coaches.

∙ Maintain a clean and healthy environment.

∙ Organize and store each team’s equipment and competition gear in proper locations.

∙ Assist each team to make sure their gear and equipment is ready on time, looks professional and provides competitive advantage.

∙ Schedule laundry cycles to wash and dry uniforms and practice gear efficiently and accommodate changing deadlines.

∙ Adapt to the various needs of 20 Division I teams within the UIC Athletics Department

∙ Manage and train new employees.

∙ Handled customer transactions (cash, credit, and debit) accurately.

∙ Trusted with additional cash handling and bank deposit responsibilities.

∙ Manage time appropriately to create and serve orders efficiently.

∙ Provided excellent customer service to build relationships which fostered repeat customers.

∙ Developed effective methods to address customer concerns.

∙ Managed and trained new employees.

∙ Helped promote a positive image and experience from the store.

∙ Assisted in maintaining preparation and service areas in a sanitary condition.