Cheryl Maurer
Copalis Beach,WA
Summary
Service-oriented cashier with a 30 year background in customer service. Core competencies include problem solving and thinking outside the box as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Authorized to work in the US for any employer
Overview
15
15
years of professional experience
Work History
Customer Service Associate
Tractor Supply
Aberdeen, WA
09.2023 - 08.2024
- Greeted customers and identified their needs.
- Suggested product solutions based on individual customer needs.
- Answered phone calls from customers promptly and courteously.
- Handled cash register operations accurately during peak times.
- Maintained knowledge of current sales promotions and new product releases.
Customer Service Associate
Tractor Supply
Independence, MO
07.2021 - 08.2023
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Resolved customer inquiries in a timely manner.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Maintained an organized system for tracking customer interactions and feedback.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Suggested product solutions based on individual customer needs.
- Answered phone calls from customers promptly and courteously.
- Freight sorter
- Plan-o-grams
Amazon Delivery Driver
Jayhawk Logistics
09.2019 - 05.2020
- Customer service
- Load and deliver Amazon packages
- Certified for Cosmo routes.
Cashier/Customer Service
Country Farms
Lake Stevens, WA
07.2019 - 09.2019
- Cashier, customer service
Cashier/Customer Service
Monroe Co-op
Monroe, WA
11.2018 - 06.2019
- Cashier, customer service, stocking, and inventory
- Operate office equipment such as fax machine, copy machine, and phone
- Complete forms per company procedure
Driver
Medi-ride
09.2016 - 08.2017
- I drove clients to and from doctors appointments all over Snohomish, King, Skagit, and Whatcome counties
- Complete forms in accordance with company procedures
Dispatcher/driver
Olympic Brake Supply
08.2015 - 08.2016
- Operate office equipment, such as fax machines, copiers, or phone, and arranged for repairs when equipment malfunctions
- Set up and managed paper or electronic filling system, recording information
- Complete forms per company procedures
- Delivered parts to customers in a safe and timely manner
- Dispatched other drivers for delivery
Driver
Medi-ride
04.2012 - 08.2015
- I drove clients to and from doctors appointments all over Snohomish, King, Skagit, answer What comes counties
- Complete forms in accordance with company procedures
Driver
MERCY TRANSPORTATION
Everett, WA
04.2009 - 04.2012
- I drove clients to and from doctors appointments all over Snohomish, King, Skagit, and Whatcome counties
- Complete forms in accordance with company procedures
- This resume is made with Free Resume App
Education
High school diploma -
Skills
- Time management
- Forklift
- Delivery Driver Experience
- Driving
- Load & Unload
- Order Picking
- Pallet Jack
- Freight Experience
- Warehouse Experience
- Order Picker
- Packaging
- Customer service
- Inventory Control
- Shipping & Receiving
- Cashiering
- SKILLS
- Customer and personal service
- Public safety and security
- Some Forklift
Timeline
Customer Service Associate
Tractor Supply
09.2023 - 08.2024
Customer Service Associate
Tractor Supply
07.2021 - 08.2023
Amazon Delivery Driver
Jayhawk Logistics
09.2019 - 05.2020
Cashier/Customer Service
Country Farms
07.2019 - 09.2019
Cashier/Customer Service
Monroe Co-op
11.2018 - 06.2019
Driver
Medi-ride
09.2016 - 08.2017
Dispatcher/driver
Olympic Brake Supply
08.2015 - 08.2016
Driver
Medi-ride
04.2012 - 08.2015
Driver
MERCY TRANSPORTATION
04.2009 - 04.2012
High school diploma -
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