Cheryl Miller
Hayes,Virginia
Summary
Resourceful Postmaster known for high productivity and efficient task completion. Possess specialized skills in operational management, customer service excellence, and regulatory compliance. Excel in communication, problem-solving, and leadership, ensuring smooth postal operations and team cohesion.
Overview
37
37
years of professional experience
Work History
Postmaster
United States Postal Service, USPS
Hayes, Virginia
06.1984 - 11.2021
- Maintained financial records, including budgets, expenditures, and income.
- Performed daily opening and closing procedures of the post office.
- Provided customer service to patrons of the post office.
- Organized mail sorting operations to ensure timely delivery.
- Assisted in the hiring and training of new employees.
- Processed incoming and outgoing mail according to postal regulations.
- Balanced cash drawers at the end of each shift.
- Ensured compliance with safety regulations when handling hazardous materials or equipment.
Education
High School Diploma -
Gloucester High School
Gloucester, VA06-1981
Skills
- Workload Management
- Delivery Coordination
- Route Planning
- Waste Reduction
- Logistics Management
- Labor Relations
- Deadline-oriented
- Employee Training
- Records Maintenance
- Safety Procedures
- Records Management
- Professional Demeanor
- Security Protocols
- Postal regulations
- Postal services knowledge
- Policy compliance
- Customer-Oriented
- Distributing mail
- Stock control
- Incoming mail procedures
Accomplishments
Lean Six Sigma Yellow Belt Certification
Lean Six Sigma Green Belt Training Complete
1998 Vice Presidents Award for Outstanding Service
2016 - 2021 District Managers Award for Outstanding Service
Timeline
Postmaster
United States Postal Service, USPS
06.1984 - 11.2021
High School Diploma -
Gloucester High School
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