Cheryl O'Connor
Boulder,CO
Summary
Results-oriented, decisive leader with proven success in implementing effective process improvements. Pragmatic and focused in dynamic and fluid environments. Highly-motivated Executive Director with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Executive Director
Brookdale Assisted Living
Boulder, CO
09.2023 - Current
- Assessed potential collaboration opportunities to enhance organizational value and improve efficiency.
- Recruited, hired and trained employees on operations and performance expectations.
- Recommended appropriate staffing techniques to meet demands and manage costs.
- Successfully improved employment turnover through creating incentive and training programs.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Signed and approved budgets for new funding and program initiatives.
Project Manager/Vendor Manager/Contract
IQVIA
Boulder, CO
02.2022 - Current
- Focused on project monitoring and management by developing forecasts and tracking expenses.
- Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
- Led subcontractor meetings to convey project requirements, scope, milestones and regulatory compliance.
- Modified project plans when needed to better align with organizational objectives.
- Communicated with clients to convey deadlines, scope of work and potential challenges throughout project timeline.
- Brought projects in on-time and in accordance with budget and quality standards.
- Developed processes to enable consistent on-time deliverables to customers per timelines established in contract.
- Utilized forward-thinking approach for uncovering and solving stakeholder concerns and project issues.
Senior Project Manager
PCM Trials
Denver, CO
01.2021 - 02.2022
- Project Manager - Accountable for delivering assigned projects within time, scope, and cost. Receives projects from the Project Start-up Team to execute and monitor mobile clinical research visits through study closure.
- Primary Point of Contact - Central liaison for clients and stakeholders within assigned projects.
- Trainer - Provides study protocol-specific training to nurses and sites through remote presentations.
- Risk mitigation and Issue Resolution – Proactively identifies and mitigates risks. Resolves and documents issues in real-time.
- Nurse Monitoring – Oversees nurse performance for all mobile research visits. Reviews and approves nurse activities for payment and billing.
- Functional Manager – Acts as the supervising manager for Clinical Project Managers and Clinical Project Coordinators.
- Allocates resources monitor performance, and provides guidance through metrics and routine communication.
- Strategic Initiative Developer – Offers suggestions for strategic improvements and acts as a group leader for internal project teams.
- Contributor to Quality - Contributes to the continuous improvement of all processes, Job Aids, and SOPs.
- Performs additional duties and responsibilities as deemed necessary.
Clinical Operations Manager
Boulder Longevity Institute
Boulder, CO
11.2019 - 01.2021
- Direct daily operations including financial, human resources, marketing, inventory control, and customer relations to generate optimal revenue streams for the business.
- Ensure compliance with company policies and procedures; led staff training initiatives to maximize productivity.
- Supervise daily operations of all provider's practice, overseeing staff members across all departments.
- Support medical director in development and marketing of new healthcare services.
- Develop and initiate departmental goals, standards of performance, policies and procedures.
- Maintained a positive work environment by implementing personnel actions such as employee initiatives, evaluations, or disciplinary actions.
Senior Project Manager, Clinical Operations Lead
ClinOne
Denver, CO
08.2018 - 11.2019
- Customized a software demo environment to meet a biotech's unique requirements which resulted in a sale of $700,000 in software and implementation fees
- Managed submittal's and processing of Requests for Information between the client, owner and owner’s consultants resulting in the on boarding of over six new clients and eleven new protocols
- Worked closely with the Business Development team and was an integral part of bid defenses resulting in over $1 million in revenue
- Managed and aided in developing two modules that are currently sold on the ClinOne platform, resulting in new revenue avenues for the company
- Led the software implementation for global clinical trials involving involving over 120 research sites in over 18 different languages
- Provided end-user post-training support to sponsor and site personnel globally
- Worked closely with business development team to ensure client satisfaction from acquisition and proposal phases to kick-off and go-live leading to management of these projects
- Led industry related functions and meetings as a presenter and demonstrated our technology to large audiences including CEO's, CTO's and industry leaders worldwide
Cardiovascular Clinical Triage Nurse, BSN
Heart Institute of Colorado, SCL Health
Lafayette, CO
07.2016 - 08.2018
- Responsible for running anticoagulation clinic with over 100 patients' with no adverse events
- Triaged countless patients in person, via email and phone resulting in seamless patient care and coordination
- Responsible for the start of treatment and education PCSK9 patients and their families while working tirelessly with pharmaceutical companies to manage the cost of treatment
Cardiovascular/Oncology CRC, BSN
SCL Health
Lafayette, CO
02.2016 - 08.2018
Clinical Project Manager, BSN
SCL Health
Lafayette, CO
02.2016 - 08.2018
Clinical Nurse, BSN
Allergy and Asthma Center of CO
Louisville, CO
07.2014 - 07.2015
Floor Nurse/NIght Charge Nurse
Life Care Centers of America
Longmont, CO
05.2012 - 07.2014
Head And Neck Surgery Clinic Nurse
Kaiser Permanente
Denver, CO
03.2007 - 05.2012
Education
Bachelor of Science - Nursing
University of Phoenix
Associate of Science -
Trinidad State University
Skills
- Talent Management and Staffing
- Team Leadership, Training and Development
- Relationship and team building by establishing rapport through empathy, understanding and guidance
- Strong personal, written and phone communication skills by implementing regular, scheduled communications with global clients
- Problem and conflict resolution ability demonstrated by active listening, anticipating and strategic communication with team members and clients
- Developing operational training programs and standards of practice
Certification
- Bachelor of Science in Nursing
- Advanced Life Support Certified
- Collaborative IRB Training Initiative Certified
- IATA Dangerous Goods Training Certified
- Good Clinical Practice Certified
Timeline
Executive Director
Brookdale Assisted Living
09.2023 - Current
Project Manager/Vendor Manager/Contract
IQVIA
02.2022 - Current
Senior Project Manager
PCM Trials
01.2021 - 02.2022
Clinical Operations Manager
Boulder Longevity Institute
11.2019 - 01.2021
Senior Project Manager, Clinical Operations Lead
ClinOne
08.2018 - 11.2019
Cardiovascular Clinical Triage Nurse, BSN
Heart Institute of Colorado, SCL Health
07.2016 - 08.2018
Cardiovascular/Oncology CRC, BSN
SCL Health
02.2016 - 08.2018
Clinical Project Manager, BSN
SCL Health
02.2016 - 08.2018
Clinical Nurse, BSN
Allergy and Asthma Center of CO
07.2014 - 07.2015
Floor Nurse/NIght Charge Nurse
Life Care Centers of America
05.2012 - 07.2014
Head And Neck Surgery Clinic Nurse
Kaiser Permanente
03.2007 - 05.2012
Bachelor of Science - Nursing
University of Phoenix
Associate of Science -
Trinidad State University
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