Cheryl Pizano
Hawthorne,CA
Summary
Proven track record in office administration, demonstrated at TK Law Firm with exceptional leadership and problem-solving skills. Excelled in streamlining document management processes, enhancing efficiency by prioritizing tasks effectively. Known for outstanding communication abilities and a self-motivated approach, ensuring high productivity and meeting critical deadlines.
Overview
32
32
years of professional experience
Work History
File Clerk
TK Law Firm
Orange, CA
02.2008 - 07.2024
- Assisted with document scanning, faxing and photocopying.
- Maintained physical and computer-based filing systems.
- Examined, categorized, and sorted incoming documents.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Managed high volumes of daily paperwork, prioritizing tasks effectively to meet deadlines.
- Assisted in training new file clerk employees.
- Assisted in mail sorting and sending out mail.
- Assisted daily in receptionist coverage, answer phones and direct calls, welcome guests, prep rooms for meetings.
Special Education Instructional Aide
Dana Middle School
Hawthorne, CA
04.2002 - 08.2007
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
- Collaborated with teachers to help with classroom and workload management.
- Provided one-on-one assistance to students with special needs, reinforcing concepts taught during class time and helping them build confidence in their abilities.
- Supported students during transition periods between activities, reducing anxiety and ensuring smooth transitions throughout the day.
- Supervised students during lunch and on the playground.
Teacher's Assistant
St. Joseph Catholic Pre-School
Hawthorne, CA
08.1999 - 06.2006
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
- Supervised students during playtime, lunch and naptime.
Data Entry Clerk
Kenwood America's Corporation
Long Beach, CA
01.1993 - 02.1999
- Processed invoices, credit memos, and warranty claims for Communication Parts Department.
- Assisted in receptionist duties from main lobby and customer service department. Handled high volumes of incoming calls and distributed accordingly.
- Distributed daily reports for Communications sales.
- Worked in the Order Admin Dept where duties included processing orders over the phone, dealing with dealers across the country and working close with the warehouse office.
- Assisted in scanning and filing documents.
- Completed data entry tasks with accuracy and efficiency.
Education
High School Diploma -
Polytechnic High School, Sun Valley, Ca.
Sun Valley, CA06.1986
Skills
- Amble experience working in an office environment
- Time management, able to meet deadlines
- Amble experience in filing, scanning, copying, faxing
- Excellent in communication skills, handling high volumes of incoming calls
- Self motivated and energetic person to fulfill an office administrative position
- Excellent leadership and problem solving abilities
- Honest, reliable, self starter, motivated, fast learner
Decker Method Certificate in Telephone Communicating
This taught me how to handle high volume calls, customer service calls and how to handle upset callers.
Timeline
File Clerk
TK Law Firm
02.2008 - 07.2024
Special Education Instructional Aide
Dana Middle School
04.2002 - 08.2007
Teacher's Assistant
St. Joseph Catholic Pre-School
08.1999 - 06.2006
Data Entry Clerk
Kenwood America's Corporation
01.1993 - 02.1999
High School Diploma -
Polytechnic High School, Sun Valley, Ca.