Cheryl Prather
Charlotte,NC
Summary
Seeking to Transfer Broad-Based Skill Set, 15+ Years of Experience in Mortgage Processing and Year-Over-Year Portfolio of Business Development Success into a Career Position ENCOMPASS - DU/LP, FHA CAIVRs/Case Number (FHA Connection); VA; USDA; BYTE Full knowledge of Conventional, Non-Conventional and Government Underwriting and a complete understanding of legal, regulatory, economic, competitive and technological environments which potentially affect Mortgage Lending programs Proficiency in using mortgage software, loan origination systems, and other relevant computer applications Excellent Communication, Customer Service, Detailed, Organization and Time Management Skills Customer-oriented mindset with a focus on delivering exceptional service to borrowers
Overview
19
19
years of professional experience
Work History
Sr. Loan Processor - (Layoff)
Northpointe Bank
01.2022 - 09.2022
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Handled any conditions sent from underwriting departments.
- Coordinated closing process with attorneys and title companies
- Set up and completed loan submission packages.
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
- Facilitated communication with loan applicants, underwriters and loan officers to optimize process and maintain updated information.
- Review conventional and government closed loan files as assigned for investor and agency compliance.
Sr. Loan Processor- (Layoff)
Guaranteed Rate
12.2020 - 11.2021
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Handled any conditions sent from underwriting departments.
- Set up and completed loan submission packages.
- Utilized loan origination software to process and track loan applications.
- Facilitated communication with loan applicants, underwriters and loan officers to optimize process and maintain updated information.
- Analyzed credit reports to determine eligibility of applicants and capacity for loan products.
- Collaborated with loan officers to develop strategies for managing loan application processing.
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
Loan Processor
Quicken Loans
11.2015 - 07.2017
- Set up and completed loan submission packages.
- Utilized loan origination software to process and track loan applications.
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
- Collaborated with loan officers to develop strategies for managing loan application processing.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Monitored pipelines to track and log status of loans.
- Assisted customers with completing loan applications and other paperwork.
- Advised loan officers to comply with loan guidelines and apply best practices.
- Facilitated communication with loan applicants, underwriters and loan officers to optimize process and maintain updated information.
Loan Processor
Wyndham Capital Mortgage
11.2012 - 04.2014
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Set up and completed loan submission packages.
- Utilized loan origination software to process and track loan applications.
- Provided quick turnaround times to maintain fast-past schedule.
- Collaborated with loan officers to develop strategies for managing loan application processing.
Loan Processor and Loss Mitigation Specialist
RoundPoint Mortgage Company
01.2010 - 11.2012
- Managed a portfolio consisting of 100 to 150 loans that were 90+ days delinquent
- Maintained and updated loan data records in LOS/POS and various file progress reports
- Setup loan files by ordering all pertinent information such as VOEs, VODs, credit reports, appraisals, titles, and the like
- Interviewed clients to ascertain mortgage needs and loans best tailored for their individual needs
- Educated borrowers regarding various workout packages, forbearance, short sales, repayment plans
- Set loans up on forbearance/repayment plans
- Evaluated borrower’s hardship letters, assets, income and expenses to configure terms and the down payment amount of proposed plans
- Collected pertinent documentation and calculated income, monthly housing expenses and debt-to-income ratios to determine eligibility for modification pre-qualification
- Documented analysis results of workout approval/denial and forwarded appropriate party for final resolution
- Evaluated all potential Loss Mitigation plans for VA and Fannie/Freddie Mae insured loans
HUD Portfolio Specialist and Loss Mitigation Negotiator
Wells Fargo Home Mortgage
04.2003 - 01.2010
- Served as the primary contact and liaison between Clients, Processing Teams, Branch managers and Loan Originators, Account Executives, Underwriters and the like
- Coordinated and prepared loan packages required for verifications and underwriting such as loan files, title reports, appraisals, credit reports, VOEs, VOMs, VORs, payoffs, and the like
- Reviewed all loan package documentation for discrepancies, omissions, and income calculation and reported any discrepancies to the loan originator
- Followed up and responded to customer and in-house inquiries on transactions as needed in order to provide superior customer service
- Reviewed documents for data integrity to ensure eligibility for each loan program (Conventional, FHA, or VA) and check borrower qualifications before submitting the loan for underwriting
- Worked closely with Loan Originators and Underwriters to document and complete loan files for underwriting submission(s) and obtain full underwriting approval
Education
Bachelor of Science - Marketing
Winthrop University
Rock Hill, SCCertificate - Mortgage Underwriting & Processing
Central Piedmont Community College
Charlotte, NCSkills
- Financial Document Review
- Strong organization skills, attention to detail, and ability to multi-task
- Mortgage Banking and Analysis
- Risk Management
- Underwriting Collaboration
- Lending Software Systems
- Loan Origination and Underwriting
- CONV/FHA/VA
- Investor and Agency Compliance Review
- Excellent customer service and oral/written communication skills
Timeline
Sr. Loan Processor - (Layoff)
Northpointe Bank
01.2022 - 09.2022
Sr. Loan Processor- (Layoff)
Guaranteed Rate
12.2020 - 11.2021
Loan Processor
Quicken Loans
11.2015 - 07.2017
Loan Processor
Wyndham Capital Mortgage
11.2012 - 04.2014
Loan Processor and Loss Mitigation Specialist
RoundPoint Mortgage Company
01.2010 - 11.2012
HUD Portfolio Specialist and Loss Mitigation Negotiator
Wells Fargo Home Mortgage
04.2003 - 01.2010
Bachelor of Science - Marketing
Winthrop University
Certificate - Mortgage Underwriting & Processing
Central Piedmont Community College
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