Cheryl Prather
Charlotte,NC
Summary
Experienced mortgage professional with a strong background in loan processing and compliance auditing at RoundPoint Mortgage. Consistently surpassed processing targets and strengthened client relationships. Skilled in Encompass and automated underwriting systems, ensuring FHA and VA guideline compliance while delivering optimal loan solutions.
Overview
7
7
years of professional experience
Work History
MORTGAGE LOAN PROCESSOR
RoundPoint Mortgage
Fort Mill, SC
08.2024 - Current
- Manage a pipeline of 40+ loans, ensuring timely closings
- Collaborate with underwriters and Loan Officers to expedite approvals and minimize delays
- Analyze financial documents, ensuring optimal loan solutions for clients
- Consistently meet and exceed monthly processing targets, driving revenue growth
- Prepare files for final clear-to-close and coordinated closing with attorney's/title companies
- Order Title, Appraisals, Hazard/Flood Insurance, VOES, Credit Reports, Payoffs, CAIVRs, etc
LOAN REVIEWER (contract)
Freedom Mortgage
Fishers, IN
02.2024 - 08.2024
- Review, audit, and complete data analysis on loans submitted to Freedom Mortgage for whole loan purchase by comparing predatory fee test results against Mavent, Final/Initial CDs and LEs, Data Certs
- Audit documentation from EDMS into LoanHD and Lakewood to ensure compliance with program and company standards are being met with product types FHA, VA, USDA, and CONV lending programs
- Verify information is accurate in Lakewood
- Review title policies/commitments, hazard/flood insurance, appraisals to ensure compliance with programs and Freedom guidelines
- Maintained compliance with federal regulations by thoroughly examining loans for adherence to established guidelines and standards
SENIOR MORTGAGE LOAN PROCESSOR
Northpointe Bank
Grand Rapids, MI
01.2022 - 09.2022
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout the entire mortgage process by acting as the Primary point-of-contact for assigned clients (internal/external)
- Prepared files for final clear-to-close and coordinated closing with attorney's/title companies
- Streamlined mortgage application process by organizing and preparing information for underwriting
- Reviewed financial statements and contacted institutions and customers to clarify details
- Ordered Title, Appraisals, Hazard/Flood Insurance, VOES, Credit Reports, Payoffs, CAIVRs, etc
- Set up and completed loan submission packages
- Conducted pre-funding and funding activities for over 30 monthly applications
- Reviewed and validated details of loan applications and closing documentation
- Balanced closing disclosures with title companies before file moved on to funding department
MORTGAGE LOAN PROCESSOR
Guaranteed Rate
Chicago, IL
12.2020 - 11.2021
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout the entire mortgage process by acting as the Primary point-of-contact for assigned clients (internal/external)
- Prepared files for final clear-to-close and coordinated closings with attorney's/title companies
- Streamline mortgage application process by organizing and preparing information for underwriting
- Reviewed financial statements and contacted institutions and customers to clarify details
- Ordered Title, Appraisals, Hazard/Flood Insurance, VOES, Credit Reports, Payoffs, CAIVRs, etc
- Set up and completed loan submission packages
- Conducted pre-funding and funding activities for over 25 monthly applications
- Reviewed and validated details of loan applications and closing documentation
- Balanced closing disclosures with title companies before file moved on to funding department
ACCOUNT MANAGER
American Tire Distribution
Huntersville, NC
01.2019 - 11.2020
- Negotiated contract terms with clients, securing favorable agreements for both parties
- Increased client satisfaction by building strong relationships and addressing their needs promptly
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs
- Used analytical skills to track and report on account performance metrics, providing insights for future growth opportunities
- Liaised with marketing and sales teams to develop targeted campaigns
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals
Education
Bachelor of Science - Business Administration
Winthrop University
Rock Hill, SCCertificate - Mortgage Underwriting & Processing
Central Piedmont Community College
Charlotte, NCReal Estate Agent Licensing - Licensed Agent NC/SC
Wyatt Institute of Real Estate
Greenville, SCReal Estate Agent Licensing -
Keller Williams School of Real Estate
Greenville, SCSkills
- Encompass proficiency
- Loan processing and originations
- FHA, CONV, VA, USDA expertise
- FNMA and FHLMC knowledge
- Loan underwriting skills
- Analytical and problem-solving abilities
- Automated underwriting systems (AUS) DU/LP
- Organizational and time management skills
- Microsoft Office proficiency
- Compliance auditing expertise
- Client relationship management
- Risk assessment capabilities
- Financial analysis skills
Previous Positions
- Quicken (Rocket Mortgage)
- Round Point Mortgage (Loss Mitigation/Processing)
- Bank of America
- Wells Fargo Home Mortgage (Loss Mitigation/Processing)
Timeline
MORTGAGE LOAN PROCESSOR
RoundPoint Mortgage
08.2024 - Current
LOAN REVIEWER (contract)
Freedom Mortgage
02.2024 - 08.2024
SENIOR MORTGAGE LOAN PROCESSOR
Northpointe Bank
01.2022 - 09.2022
MORTGAGE LOAN PROCESSOR
Guaranteed Rate
12.2020 - 11.2021
ACCOUNT MANAGER
American Tire Distribution
01.2019 - 11.2020
Bachelor of Science - Business Administration
Winthrop University
Certificate - Mortgage Underwriting & Processing
Central Piedmont Community College
Real Estate Agent Licensing - Licensed Agent NC/SC
Wyatt Institute of Real Estate
Real Estate Agent Licensing -
Keller Williams School of Real Estate