CHERYL PRENTICE
Waconia,MN
Summary
Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Nanny
Private family
Minneapolis, MN
01.2017 - Current
- Provided total daily care to children ages ranged from newborn to 6 years
- Observed and monitored play activities
- Prepared nourishing meals and snacks
- Arranged age-appropriate activities to achieve developmental milestones
- Helped children with homework and activities to improve learning
- Engaged children with reading, games, and puzzles
- Accountable for creating a safe, structured, and caring environment
- Promoted good behaviors by using positive reinforcement practices
Realtor
Keller Williams
Eagan, MN
01.2015 - 01.2017
- Arranged the selling and purchasing of residential housing
- Negotiated contracts with agents representing buyers and sellers
- Planned and coordinated appointments, open houses, showings, and meetings with clients
- Facilitated the closing process on behalf of the clients and ensured that all parts of the contracts were met before closing
- Planned and coordinated all transactions and ensured all details are carried out in a timely and efficient manner
- Prepared comparable market analysis, purchase contract and negotiated for purchase and sell of properties
Teller
Wells Fargo
Chaska, MN
01.2013 - 01.2014
- Demonstrated outstanding customer service, resolved customer concerns, and helped build customer loyalty
- Prepared CDs, IRA's TT&L payments, and Savings Bonds
- Performed all teller transactions, including balancing teller drawer
- Performed as a team member in cross-selling bank products to customers at every opportunity to meet sales goals regarding accounts, credit cards, and loans
- Kept current on banking policies and procedures, including storage of various business items
Education
License -
Kaplan University
Minneapolis, MN01.2015
Medical Assisting Internship -
Rasmussen College
Bloomington, MN01.2011
Skills
- Customer service
- Team collaboration
- Call routing
- Scheduling appointments
- Data confidentiality
- Office administration
- Verbal and written communication
- Office organization
- Problem-solving skills
- Bookkeeping
- Phone etiquette
- Issue handling
- Clerical support
- Data entry
- Customer assistance and interaction
- Client communication
- Sensitive information handling
- Telephone etiquette
Certification
CPR Certified
Languages
English, Expert
Timeline
Nanny
Private family
01.2017 - Current
Realtor
Keller Williams
01.2015 - 01.2017
Teller
Wells Fargo
01.2013 - 01.2014
License -
Kaplan University
Medical Assisting Internship -
Rasmussen College