Summary
Skills
Work History
Education
Hobbies and Interests
Overview
Generic

Cherie Rehkopf

Everglades City,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic and reliable with exceptional organizational skills. Adept at working effectively unsupervised.

Skills

  • Efficient and Detail-Oriented
  • Excellent Verbal and Written Communication

Work History

Service Advisor

Germain Lincoln
Naples, FL
07.2017 - 05.2020
  • Consulted with clients to outline options and obtain permission to proceed with service
  • Explained amount for expected services and provided detailed answers to customer questions
  • Recommended additional, useful services to customers, which helped increase overall sales
  • Leveraged dynamic response abilities and sales expertise to build long-term, profitable client relationships.

BDC Sales Agent

Germain Lexus
Naples, FL
07.2015 - 10.2015
  • Collaborated with Management on strategies to increase car sales
  • Continuously met sales goals via strategic prospecting.

Service Advisor

Volvo of Bonita Springs
Bonita Springs, FL
06.2013 - 04.2015
  • Welcomed incoming individuals and ascertained needs by asking open-ended questions resulting in increased sales
  • Contributed to business growth by confirming customer satisfaction with service and quality for survey purpose.

Service Appointment Coordinator

12.2013 - 11.2014
  • Scheduled and confirmed appointments
  • Handled telephone inquiries regarding appointments and work in process
  • Assisted Service Advisors with responsibilities.

Receptionist

06.2013 - 12.2013
  • Offered friendly greeting to customers visiting showroom and introduced them to Sales Agents
  • Handled all calls through multi line business phone system.

Store Manager

Earth Origins Market
Naples, FL
06.2012 - 06.2013
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits
  • Instrumental in changing model of store to Outlet concept while managing 12 employees and store operations, deli & juice bar.

Supplement Manager

06.2012 - 11.2012
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service
  • Answered product questions with up-to-date knowledge of sales and promotions.

Team Member Floral

Whole Foods Market
Naples, FL
11.2011 - 06.2012
  • Wowed customers with custom floral arrangements and artfully merchandised department for self service
  • Processed new flower and greenery shipments
  • Recommended process and systems improvements such as changes to labeling and procurement while operating juice bar.

Owner/Operator

Fine Flowers Ann Arbor
Belleville, MI
11.1989 - 11.2009
  • Built successful business with custom grown flowers and plants cultivated on own flower farm with greenhouses
  • Gained recognition as premier florist and gardener in Ann Arbor and southeast Detroit offering impeccable quality and customer service
  • Took exterior decorating to new level offering customized outdoor rooms and garden aesthetics.

Education

Some College (No Degree) -

Marketing Management & Research, Dale Carnegie & Associates, Inc.

Some College (No Degree) -

Marketing Management & Research, Daytona Beach Community College

Some College (No Degree) -

Business English & Spanish, Broward County Community College

Hobbies and Interests

My position at Germain Lincoln ended as a result of the pandemic. During that period of unemployment I started a pottery studio in my home.

Overview

31
31
years of professional experience

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Cherie Rehkopf