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Licensed Vocational Nurse with 8+ years in clinical care and healthcare quality. Expertise in enhancing HEDIS/STAR performance and improving patient outcomes through effective workflow management. Proficient in data analysis and compliance documentation, with a strong focus on closing care gaps. Recognized for collaboration with multidisciplinary teams to deliver high-quality care in demanding environments.

Astute quality-driven healthcare program manager with a proven record of orchestrating strategic guidance to achieve goals and objectives; optimize operational efficiencies and foster cross-functional collaboration, resulting in a 20% increase in patient satisfaction scores and a 15% reduction in readmission rates. Competent at Implementing data-driven methodologies to optimize team performance and streamline workflows to increase operational efficiency. Work well alone or as part of a team using independent judgment and reasoning to gather data, frame situations, and provide practical solutions to add value based on client needs.

Dedicated Medical Assistant with a focus on improving patient satisfaction through effective communication and care coordination. Experienced in managing patient data and compliance with regulatory standards, fostering trust with patients and healthcare teams alike.

Results-driven HEDIS Clinical Quality Consultant II with extensive experience in healthcare quality improvement initiatives. Expertise in HEDIS abstraction, hybrid chart review, and data validation, with strong knowledge of NCQA HEDIS technical specifications. Proven ability to identify documentation gaps, provide provider education, and ensure audit readiness while maintaining data integrity. Strong analytical and problem-solving skills with a consistent track record of enhancing measure performance and compliance.

Cheryl Rohloff

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Crawford County Vocational school of Practical Nursing -

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Field Nurse

Clinical Quality LVN

Crawford County Vocational school of Practical Nursing -

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