Astute quality-driven healthcare program manager with a proven record of orchestrating strategic guidance to achieve goals and objectives; optimize operational efficiencies and foster cross-functional collaboration, resulting in a 20% increase in patient satisfaction scores and a 15% reduction in readmission rates. Competent at Implementing data-driven methodologies to optimize team performance and streamline workflows to increase operational efficiency. Work well alone or as part of a team using independent judgment and reasoning to gather data, frame situations, and provide practical solutions to add value based on client needs.
Hi, I’m
Yetunde Yusuf
Irving,TX
Summary
Overview
12
years of professional experience
3
Certification
Work History
Parkland Health And Hospital Systems
Clinical Quality Program/Project Manager
09.2018 - Current
Job overview
- Facilitated comprehensive system-wide evaluations of quality of care, driving improvements projects across clinical, financial, and operational management resulting in improved outcomes and significant cost savings.
- Collaborated with cross-functional teams to identify areas of non-compliance, developed, and executed action plans, resulting in a 25% decrease in compliance-related issues and increased organizational efficiency.
- Facilitate weekly critical quality measures review meetings with strategic leaders on healthcare processes and patient outcomes to identify trends, establish priorities, and devise strategies that prioritize areas of quality improvement and enhanced operational procedures.
- Incorporated active listening and people skills to foster effective communication among cross-functional teams and stakeholders, which resulted in a significant reduction in miscommunication errors and a 25% increase in project collaboration.
- Facilitated and participated in the hiring of qualified program manager personnel through interviews and implementing onboarding for new employees to enable effective learning of required tasks.
Parkland Health And Hospital Systems
Associate Nurse Unit Manager
03.2016 - 09.2018
Job overview
- Managed 50+ nurses and nursing activities in the 69-bed Labor and Delivery unit by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Orchestrated and optimized nursing care delivery on the unit through strategic staff assignments and collaborative rounds with physicians, fostering a patient-centered care environment and achieving a 25% improvement in operational efficiency.
- Led a cross-functional team to review adverse events and near misses, facilitating the identification of improvement areas and the subsequent implementation of new policies and procedures, resulting in a 20% reduction in adverse outcomes.
Parkland Health And Hospital Systems
L&D Registered Nurse
01.2012 - 03.2016
Job overview
- Trained and mentored 20+ newly hired nurses in evidence-based care techniques, operational protocols, and safety standards.
- Led a cross-functional team to review adverse events and near misses, facilitating the identification of improvement areas and the subsequent implementation of new policies and procedures, resulting in a 40% reduction in adverse outcomes.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
J JIREH HEALTHCARE
Project Manager
02.2011 - 11.2013
Job overview
- Developed and initiated projects, managed costs, and monitored performance.
- Monitored project progress, identified risks, and took corrective actions as needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Education
University of California, BerkeleyBerkeley, CA
Master of Science from Public Health
12.2024
University Overview
Texas A&M UniversityCollege Station, TX
MBA from Business Administration
05.2023
University Overview
- Award: MBA Scholar Award
- Capstone Project: Healthcare API: Market Trends and Analysis.
Southwestern Adventist UniversityKeene, TX
Bachelor of Science from Nursing
05.2011
University Overview
Jacksonville State UniversityJacksonville, AL
Bachelor of Science from Pre-Medicine
12.2007
University Overview
Skills
- Program and Project Management
- Process and Performance Improvement
- Safety and Risk Management
- Regulatory Compliance
- Data Analysis and Forecasting
- Team Management
- HIPAA/EHR/NDNQI/CMS Core Measures
- Conflict Management
- Safety Protocols
- Team Bonding
- Expense Reports
- Data Review
- Processes and Procedures
- Performance Evaluations
- International Business
- Cross-Functional Collaboration
- Quality Assurance and Control
- Microsoft Teams
- Microsoft Project
- Microsoft Office
- Microsoft Visio
- Tableau
Certification
- Registered Nurse
- Lean Six Sigma Green Belt Certification
- Certified Professional in Healthcare Quality (CPHQ)
- Project Management
- FEMA Certification
- Qualtrics Certification
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Timeline
Clinical Quality Program/Project Manager
Parkland Health And Hospital Systems
09.2018 - Current
Associate Nurse Unit Manager
Parkland Health And Hospital Systems
03.2016 - 09.2018
L&D Registered Nurse
Parkland Health And Hospital Systems
01.2012 - 03.2016
Project Manager
J JIREH HEALTHCARE
02.2011 - 11.2013
University of California, Berkeley
Master of Science from Public Health
Texas A&M University
MBA from Business Administration
Southwestern Adventist University
Bachelor of Science from Nursing
Jacksonville State University
Bachelor of Science from Pre-Medicine
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