Cheryl Ruzga
Raeford,NC
Summary
Well-qualified Training Facilitator adept at planning and implementing onsite and remote training programs. With over 6 years of leading individual and group training in a live and virtual environment (i.e., Zoom). Excited to develop and facilitate training plans that meet dynamic company needs (i.e., Diversity and Inclusion) while collaborating with managers to hone in on unique requirements.
Overview
16
16
years of professional experience
Work History
Academy Training Facilitator
Walmart
Fayetteville, NC
09.2013 - Current
- Facilitating specialty and change initiatives through live and virtual classroom settings.
- Delivering training to Operational level Associates through Regional-level leadership by leveraging different modalities (i.e., in person classes, Zoom, VR Technology, interactive role play).
- Actively involved with content development and content review. Provides feedback and suggestions in partnership with the Corporate Learning Content Development team; to validate accuracy of content.
- Continually provides supervision and development opportunities for Associates through mentoring, providing recognition and exercising diversity and inclusion initiatives.
- Monitor and follow up with all Associates making sure training translates to the expected performance of store operations and processes.
Residential Property Manager
1st American Management
Valparaiso, IN
04.2006 - 07.2013
- Productively managed 23 upscale, complex Homeowner/Condominium Associations encompassing over 1000 homeowners.
- Extensive experience in providing comprehensive financial reporting (i.e., budgets,monthly cash flow statements, expense distribution reports, and reserve account funding.)
- Highly successful coordinating multiple complex projects.
- Insured legal and regulatory compliance within governing by-laws.
- Skilled at conflict resolution and mediation, while upholding company objectives.
Education
High School Diploma -
Valparaiso High School
Valparaiso, INSkills
- Decisive
- Strong Work Ethic
- Training Video Conferencing/Production
- Leadership Development
- Critical Thinker
- Proficient with eLearning Technology
- VR Technology
- Team Building/Connection
- Motivational/Inspiring
- Conflict Resolution
- Strong Interpersonal Skills
- Clear Communicator
Timeline
Academy Training Facilitator
Walmart
09.2013 - Current
Residential Property Manager
1st American Management
04.2006 - 07.2013
High School Diploma -
Valparaiso High School