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CHERYL SANTOS
Long Beach,CA
Summary
Dynamic business professional with a strong work ethic and proven leadership skills. Experienced in managing productive teams, controlling budgets, and implementing growth initiatives. Skilled in networking and marketing strategies to enhance brand outreach and drive business success.
Overview
5
5
years of professional experience
Work History
Program Coordinator, Accelerator & Outreach Communications
University Lab Partners
Irvine, California
01.2026 - 04.2026
- Executed operational plans for federally supported accelerator initiatives, enabling diagnostics and biotechnology startups to thrive.
- Planned and executed demo day workshops and innovation community events to effectively showcase program outcomes.
- Streamlined onboarding processes, coordinated reviewer engagement, and facilitated cohort communications to enhance outreach with industry partners and research institutions.
- Tracked cohort metrics and prepared structured reports for leadership and federal stakeholders.
Academic Programs & Outreach Manager
The Lundquist Institute at Harbor–UCLA
Torrance, CA
10.2024 - 05.2025
- Managed operations of translational research PhD program with Charles R. Drew University to enhance collaboration among stakeholders.
- Developed outreach strategies to increase community engagement and awareness.
- Cultivated partnerships with local organizations to expand outreach and increase community involvement.
- Coordinated educational events to promote health initiatives and share research findings with community members.
- Established structured tracking of student progress, ensuring 100% on-time program progression.
Pre-Clerkship Curriculum Coordinator
Charles R. Drew University – College of Medicine
Los Angeles, California
02.2023 - 05.2025
- Developed curriculum frameworks for medical education programs at Charles R. Drew University, supporting educational excellence.
- Coordinated faculty engagement and managed curricular resources, analyzing student performance data to enhance curriculum effectiveness.
- Collaborated with faculty to align course objectives with accreditation standards, ensuring program compliance and quality.
- Facilitated curriculum operations for newly established medical school program to ensure alignment with LCME accreditation standards.
- Coordinated training sessions for educators on new teaching methodologies.
Team Lead, Patient Care Services
Village Medical
Houston, Texas
06.2022 - 09.2023
- Led remote healthcare operations team of 35 staff delivering consistent quality patient services across multiple clinical locations.
- Monitored operational KPIs using Salesforce, implementing workflow improvements to boost service resolution rates.
- Coordinated with healthcare providers to improve quality of patient care delivery.
- Streamlined workflow processes to increase team efficiency and foster collaboration.
- Facilitated team meetings to address challenges and align on project progress.
- Implemented process improvements enhancing efficiency in patient account handling.
Program Manager, Welcome Baby Grant
Dignity Health – St. Mary Medical Center
Long Beach, California
03.2021 - 07.2022
- Managed a $3M maternal health program funded by First 5 LA.
- Coordinated hospital leadership and community partners to deliver maternal health services, developed outcome reporting frameworks, and implemented program improvements that increased operational visibility and community engagement.
- Led program development to improve patient care services at St. Mary Medical Center, enhancing service delivery and patient outcomes.
- Coordinated interdisciplinary teams to ensure project alignment and communication.
- Managed budgets and resources for healthcare initiatives, ensuring alignment with program goals and financial sustainability.
Education
MBA - Business Administration And Management
Pepperdine University
Malibu, CA04-2029
Master of Science - Behavior Analysis
Capella University
Minneapolis, MNBachelor of Arts - Sociology, Southeast Asian Studies
University of California, Los Angeles (UCLA)
Los Angeles, CASkills
- Program development
- Stakeholder relationship
- Community engagement
- Event planning
- Cross-functional leadership
- Process improvement
- Regulatory compliance
- Microsoft Office proficiency
- Learning management system expertise
- Communication strategies
Earlier Career Experience
- Admitting Supervisor — Dignity Health
- Graduate Teaching Assistant — Capella University
- Clinic Supervisor — Providence St. Joseph Health
- Case Supervisor — Patterns Behavioral Services
- Assistant Clinical Supervisor — Pediatric Minds Early Childhood Treatment Center
Core Expertise
- Healthcare Program Management
- Clinical & Operational Leadership
- Healthcare Innovation Ecosystems
- Accelerator & Startup Program Operations
- Medical Education & Academic Programs
- Population Health Programs
- Grant-Funded Initiatives
- Cross-Functional Leadership
- Performance Metrics & KPI Reporting
- Process Improvements
- Regulatory & Accreditation Compliance
- Healthcare Workforce Development
Timeline
Program Coordinator, Accelerator & Outreach Communications
University Lab Partners
01.2026 - 04.2026
Academic Programs & Outreach Manager
The Lundquist Institute at Harbor–UCLA
10.2024 - 05.2025
Pre-Clerkship Curriculum Coordinator
Charles R. Drew University – College of Medicine
02.2023 - 05.2025
Team Lead, Patient Care Services
Village Medical
06.2022 - 09.2023
Program Manager, Welcome Baby Grant
Dignity Health – St. Mary Medical Center
03.2021 - 07.2022
MBA - Business Administration And Management
Pepperdine University
Master of Science - Behavior Analysis
Capella University
Bachelor of Arts - Sociology, Southeast Asian Studies
University of California, Los Angeles (UCLA)