Cheryl Smith
Detroit,MI
Summary
Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.
Overview
10
10
years of professional experience
Work History
Waitress/Cashier
Nicky D’s Coney Island
10.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Scanner
Amazon
08.2017 - Current
- Gathered, sorted and scanned documents to enter into computer system.
- Collaborated with team members to establish best practices for the scanning process, increasing overall productivity.
- Assisted in training new employees on scanner usage, contributing to a skilled workforce.
- Ensured timely completion of scanning projects by prioritizing tasks and following strict deadlines.
Washer
Luster Cleaners
07.2016 - 10.2016
- Maintained clean and hazard-free work areas.
- Kept equipment in good working order and properly stored between jobs.
- Trained new employees on proper washing procedures and company policies.
Presser
Chair Covers And Linen
04.2015 - 10.2016
- Operated machining equipment safely with team of operators.
- Maintained a clean and organized work environment for optimal efficiency and safety.
- Folded, hanged and bagged completed clothing.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
Packer
Pac Rite
05.2014 - 05.2015
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Education
Pharmacology
Henry Ford College
Dearborn, MIGED - Gender Studies
Mercy
Detroit, MI05.2013
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
Timeline
Waitress/Cashier
Nicky D’s Coney Island
10.2024 - Current
Scanner
Amazon
08.2017 - Current
Washer
Luster Cleaners
07.2016 - 10.2016
Presser
Chair Covers And Linen
04.2015 - 10.2016
Packer
Pac Rite
05.2014 - 05.2015
Pharmacology
Henry Ford College
GED - Gender Studies
Mercy
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