Cheryl Vega
Rolling Prairie,IN
Summary
Enthusiastic leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
25
25
years of professional experience
Work History
Assistant Retail Manager
Michael Kors
10.2021 - Current
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Produced regular sales reports, analyzed data and identified areas for improvement.
- Trained and developed new employees for ease of transition into team.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Assistant Manager
Kate Spade
09.2020 - 10.2020
- Assisted in developing strategies to improve customer engagement, drive sales, and marketing outreach.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Analyzed and forecasted store trends to facilitate planning.
- Improved stores sales within one fiscal year with a 12% increase over last year.
Assistant Manager
Jockey International, Inc
05.2018 - 09.2020
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Achieved recognition for contribution to store success by optimizing sales.
Assistant Manager
Vera Bradley
11.2015 - 02.2018
- Created visual marketing and styled window displays.
- Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
- Planned team-building exercises to increase employee performance and job satisfaction.
Assistant Manager
Chico's FAS
12.2014 - 11.2015
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Generated events and special promotions to drive sales and traffic while creating brand loyalty.
Assistant Manager
Hanna Andersson
10.2004 - 10.2014
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Assistant Manager
Wilsons Leather
04.2003 - 06.2004
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
Store Manager
Wilsons Leather
09.2002 - 02.2003
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Assistant Manager
Rainbow Shops
08.1999 - 09.2002
- Supervised and trained team of merchandising associates, verifying accuracy and efficiency in work processes.
- Developed strong working relationships with staff, fostering a positive work environment.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
Education
Michigan City High School
Michigan City, IN06.1998
Skills
- Team Leadership
- Training and Development
- Visual Merchandising
- Key Performance Indicators (KPIs)
- Customer Relations
- Effective Communication
- Stock Management
Timeline
Assistant Retail Manager
Michael Kors
10.2021 - Current
Assistant Manager
Kate Spade
09.2020 - 10.2020
Assistant Manager
Jockey International, Inc
05.2018 - 09.2020
Assistant Manager
Vera Bradley
11.2015 - 02.2018
Assistant Manager
Chico's FAS
12.2014 - 11.2015
Assistant Manager
Hanna Andersson
10.2004 - 10.2014
Assistant Manager
Wilsons Leather
04.2003 - 06.2004
Store Manager
Wilsons Leather
09.2002 - 02.2003
Assistant Manager
Rainbow Shops
08.1999 - 09.2002
Michigan City High School
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