Sashio Shand
New Carrollton,MD
Summary
Proven leader in retail management, adept at driving sales and enhancing customer service at Versona. Excelled in staff training, fostering a motivated team, and implementing effective sales strategies. Demonstrated expertise in inventory management and problem-solving, achieving notable sales targets. Skilled communicator and team collaborator, ensuring operational excellence and customer satisfaction.
Overview
2
2
years of professional experience
Work History
assistant retail manager
versona
Bowie
11.2023 - Current
- Oversee daily operations of the retail store, ensuring exceptional customer service
- Manage and train staff, creating a motivated and productive team environment
- Monitor inventory levels and coordinate with suppliers for timely restocking
- Implement sales strategies and promotions to achieve sales targets
- Handle customer inquiries, complaints, and resolve issues effectively
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
FOH crew member
Chickfila
capital plaza
01.2023 - 11.2024
- Provided excellent customer service, ensuring a pleasant dining experience
- Managed cash register transactions accurately and efficiently
- Maintained a clean and organized work area, including dining and counter areas
- Assisted in training new employees on company policies and procedures
Insider
Papa John's Pizza
New Carrolton , MD
06.2023 - 08.2024
- Pizza Making: Preparing and cooking pizzas according to Papa John's recipes and standards.
- Order Taking: Taking customer orders in person, over the phone, or online.
- Cashier Responsibilities: Handling cash, credit card transactions, and providing accurate change.
- Customer Service: Providing friendly and efficient service to customers, addressing their needs, and concerns.
- Maintaining Cleanliness: Keeping the work environment clean and organized, including the kitchen and dining areas.
- Setting up and breaking down stations: preparing workstations for opening and closing shifts.
- Adhering to Health and Safety Guidelines: Following all health and safety regulations to ensure a safe environment for both employees and customers.
- Delivery Driving: For those in delivery roles, ensuring timely and safe delivery of orders to customers.
- Inventory Management: Assisting with inventory checks and restocking supplies as needed.
- Team Collaboration: Working as part of a team to ensure smooth operations, and a positive work environment.
Education
Highschool Diploma -
Parkdale High School
riverdale06.2023
Some College (No Degree) - Information And Communication Technology
Prince George's Community College
Upper Marlboro, MDSkills
- Retail Management
- Customer Service
- Team leadership
- Staff training and development
- Inventory Management
- Sales strategies
- Problem solving
- Communication
- Time management
Timeline
assistant retail manager
versona
11.2023 - Current
Insider
Papa John's Pizza
06.2023 - 08.2024
FOH crew member
Chickfila
01.2023 - 11.2024
Highschool Diploma -
Parkdale High School
Some College (No Degree) - Information And Communication Technology
Prince George's Community College
Similar Profiles
Brenda NunezBrenda Nunez
Store Manager at VersonaStore Manager at Versona
Tamala JacksonTamala Jackson
Assistant Manager of Sales at VersonaAssistant Manager of Sales at Versona
Regina SanchezRegina Sanchez
Assistant Store Manager at VersonaAssistant Store Manager at Versona