Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
AT&T Retail Assistant Manager
Prime Communications AT&T
Belton
08.2022 - Current
Provide extraordinary customer service by being compassionate towards and understanding their needs
Build value by offering tailored and thoughtful solutions to fit each person, family or business
Represent our Company and the AT&T brand with the utmost professionalism and courtesy
Assist our leaders with store operations and duties
Cooperate with your fellow RSCs to achieve a team approach to sales and customer service
Achieve sales benchmarks and milestones (which can lead to that much needed extra bonus payment)
Excel in selling AT&T's products/services, including entertainment, as we are a full-service lifestyle solution
Work with wireless leaders to stand out, serve and succeed within the local community.
Conducted regular performance reviews for employees to identify areas of improvement.
Maintained up-to-date knowledge of company products and services.
Metro by T-Mobile Store Manager
Nextar Telecom - Wireless Retailer
Killeen
04.2021 - 08.2022
Being able to lead a team
Make sure that managed area hits all required sales goals
Engage in excellent customer service by identifying customer needs, making recommendations, overcoming objections, and closing sales
Have a flexible schedule
Show professionalism and enthusiasm by working well with others and delivering great team results
Ensure all customers are assisted in a friendly, prompt, professional, and ethical manner
Obey and be a role model for all policies and procedures
Be capable of standing for long periods of time
Be capable of completing all task items completely, accurately and on time
Be capable or working in other locations as dictated by business demands
Maintain profitability of assigned retail location
Train, develop, manage and motivate employees within a given retail location
Other duties as assigned by upper management.
Verizon Wireless Sales Representative
INFINITY WIRELESS
Killeen
06.2020 - 01.2021
Facilitate retail sales of cellular phones and wireless services to the general public while demonstrating outstanding customer service
Create additional sales opportunities through creative marketing campaigns and community involvement
Develop continuous and up-to-date knowledge of Russell Cellular and wireless products and services; demonstrate equipment capabilities
Handle daily store operations such as opening/closing, inventory control, cash management, and various office/administrative duties
Develop and monitor action plans for the accomplishment of daily/month sales goals.