Cheryl Von Winckelmann
Tarzana,CA
Summary
Experienced Server/Manager/Hard Worker who is highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Hardworking and driven to work quickly and effectively on projects in all types of environments.
I love Service, and I love General Labor.
I'm open to the possibilities...
Overview
18
18
years of professional experience
Work History
Custom Concrete Designer
Self-employeed
Los Angeles, CA
10.2018 - Current
- Developed regular, custom, and seasonal decorative concrete merchandise, such as: Tiles, Patio Furniture, Stepping Stones, Planters, Countertops...
- Sketched artistic and fresh designs for consideration.
- Coordinated design process from concept sketches through final adoption.
- Created innovative design tools and strategies for presenting merchandise.
Banquet Server
Calamigos Equestrian
Burbank, CA
10.2019 - 03.2020
- Maintained flexible work schedule to meet event needs.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Prepared serving and appetizer trays and set tables at diverse events.
- Fostered enjoyable event atmosphere through friendly guest interactions
Bartender
Cafe Nela
Los Angeles, CA
08.2013 - 10.2018
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Consulted with managers to organize special events and promotions.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Operated efficiently in high-volume setting.
Server Manager
Zeke's Smokehouse
Montrose, CA
08.2002 - 11.2011
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
- Cultivated warm relationships with regular customers.
Education
Fine Arts
Otis College of Art And Design
Los Angeles, CASkills
- Multitasking and Prioritization
- Problem Solving
- Training and Onboarding
- Time Management
- Collaboration and Teamwork
- Adaptable and Flexible
- High Volume Dining
- Point of Sale Systems
- Clear Communication
- Critical Thinking
- Cool Under Pressure
- Creative and Resourceful
Timeline
Banquet Server
Calamigos Equestrian
10.2019 - 03.2020
Custom Concrete Designer
Self-employeed
10.2018 - Current
Bartender
Cafe Nela
08.2013 - 10.2018
Server Manager
Zeke's Smokehouse
08.2002 - 11.2011
Fine Arts
Otis College of Art And Design
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