Cheryl Whalen
Eaton Rapids,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Laundry Attendant
Michigan State University
East Lansing, MI
09.1995 - Current
- Removed lint from dryer screens after each load.
- Assisted customers with their inquiries when bringing dirty laundry in.
- Prepared invoices for completed orders based on customer requirements.
- Followed safety regulations while operating machinery.
- Inventory of items in the plant.
- Supervise Spartan Project Service interns direct work flow for them.
- Union Representative for local union for 20 years
- Sorted and distributed clean linens, towels, and other items to designated areas.
- Help create standard operation procedures {SOP}
- Elevations of Spartan Project Search interns
- Interviews of students and Spartan Project interns.
- Tracked linen usage accurately using computerized systems.
- Directing students and workflow for items throughout the day for the operation.
- Talks and works with Michigan Laundry to repair machines and basic knowledge of minor maintenance on ironers and pack machine.
- Helps coworkers with compliance for health and safety training.
- Filled in for supervisor when others were off.
- Helped create the efficiencies program for staff.
Education
Some College (No Degree) - Child Development
Lansing Community College
Lansing, MISkills
- Employee equipment training
- Customer Service
- Communication
- Inventory Tracking
- Leader
- Adaptability
- Learn fast
- Knowledgeable
- Reliable/Accountable
Affiliations
- High School Girls Wrestling Coach
- CASA Volunteer for Foster Kids
Accomplishments
- CPR
- Serve Safe Food
- Serve Safe Alcohol
Certification
- Getting out of the Struggle Trap
- Motivation strategies for success.
- Creating and sustaining positive workplace.
- Customer service strengthening your service skills.
- Influencing through positive leadership.
- Becoming authentic accountable and trustworthy leadership.
References
- Mike Hull 517-410-7715
- Jenny Young-Cole 517-249-2336
- Marlena Vertrees 517-749-7007
Timeline
Laundry Attendant
Michigan State University
09.1995 - Current
Some College (No Degree) - Child Development
Lansing Community College
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