Summary
Overview
Work History
Education
Skills
Closing
Application
Timeline
Generic

Cheryl Williams

North Ogden,UT

Summary

Detail-oriented individual with exceptional communication and customer service skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

16
16
years of professional experience

Work History

Financial Coordinator

North View Dental
01.2016 - Current
  • Organized daily huddles with dental team members to review schedules, discuss potential challenges, and prepare for success throughout the day.
  • Explained treatment options, insurance benefits, and fees to patients.
  • Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
  • Scheduled appointments and verified insurance coverage.
  • Answered questions over phone and in-person regarding billing, scheduling and treatment.
  • Collaborated with insurance companies to secure coverage for necessary treatments, reducing financial burden on patients.
  • Completed reconciliations, and account analysis.
  • Contacted insurance carriers to discuss policies and individual patient benefits.

Treatment Coordinator/Checkout Advocate

Castle Creek Pediatric Dental
06.2009 - 05.2015
  • Explained treatment options, insurance benefits, and fees to patients.
  • Scheduled appointments and verified insurance coverage.
  • Answered questions over phone and in-person regarding billing, scheduling and treatment.
  • Collaborated with insurance companies to secure coverage for necessary treatments.
  • Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
  • Balanced daily transactions, demonstrating attention to detail and financial responsibility.


Education

Computerized Medical Office Secretary

Apollo College
Tucson, AZ
07-1995

High School Diploma -

Bonneville High School
Ogden, UT
05-1988

Skills

  • Proficient in Word Processing, Word Perfect 50, Excel, Dentrix
  • Ten-key-by Touch
  • Charting & Vitals
  • Medical Terminology, Dental Terminology
  • Health Insurance
  • ICD-9 Coding, CPT Coding
  • Pharmacology
  • Telephone etiquette
  • Office Procedures
  • Accounts receivable/Payable
  • QuickBooks

Closing

I look forward to hearing from you.

Application

12/01/24, Implant Treatment Coordinator

Timeline

Financial Coordinator

North View Dental
01.2016 - Current

Treatment Coordinator/Checkout Advocate

Castle Creek Pediatric Dental
06.2009 - 05.2015

Computerized Medical Office Secretary

Apollo College

High School Diploma -

Bonneville High School

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Cheryl Williams