Compassionate Case Manager experienced with youth and young adults within the criminal justice. Proactive and resourceful with strong knowledge of community resources. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Case Manager Specialist
The Road Called S.T.R.A.T.E
Aurora, CO
01.2006 - 01.2010
Partnered with physicians, social workers, activity therapists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in HMIS charting system.
Identified care needs of individual patients and coordinated responses based on probation and parole officer.
Facilitated individual and group sessions to promote positive behavior change for clients.
Managed and monitored up to 15 programs that required accurate data from the State of Colorado
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Assisted 1,500 weekly clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Utilized trauma-informed approach to promote healing and empowerment for clients.
Developed and implemented comprehensive case management plans to address client needs and goals.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Collaborated with community members to develop and implement service initiatives.
Education
High School Diploma -
Denver South High School
Denver, CO
05.1993
Skills
Progress Evaluation
Direct Patient Care
Staff Management
Patient Assessments
MS Office
Trauma-Informed Care
Crisis Intervention
Community Resources
Motivational Interviewing
Patient and Family Liaison
Social Perceptiveness
Family Reunification
Certification
Human Services Training Program- Financial Health Institute July 2023