CHERYL E. ROGERS

OBJECTIVE: To secure a responsible position with an established company, that will utilize my strong billing & collection skills as well as my over 30 plus years of outstanding customer service experience while providing excellent growth opportunities.

PROFILE: Highly capable, dedicated, and a dependable individual. With over twenty-seven yrs. of experience in the healthcare field. I can easily adapt to change while excepting new and challenging responsibilities. Intricate knowledge of medical billing, collections, customer service, follow-up & claims processing with a strong knowledge of ICD 10 codes. Knowledge of Medicare, Medicaid, EPO, PPO, HMO, PIP, Personal Injury, Disability claims, Dental, Pharmacy, Teladoc & EyeMed Billing. A working knowledge of Microsoft office, Microsoft Word, Excel, V-lookup, PowerPoint, Sales force, Skype, Teams, Zoom, SharePoint's, Salesforce, Sales Cloud, Avaya & all general office equipment. The ability to work third and secondary insurance claims effectively given the company a quick cash turnaround. The ability to meet or exceed department productivity requirements. Ability to understand and implement internal control concepts and perform root cause analysis to solve complex problems. Exercise discretion, good judgment, and strong attention to detail, courtesy, tact, and patience. Ability to work independently and meet multiple deadlines. High ethical standards and values with ability to handle confidential / sensitive issues and information with the highest degree responsibility. Experience handling Personal Health Information (PHI) in a professional manner. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.