CHERYLE WENDT
Olive Branch,Mississippi
Summary
Accomplished Commercial Insurance Agent with a proven track record at Guardian Insurance Group, adept in policy analysis and client relations. Excelled in identifying new markets and enhancing customer satisfaction through effective communication and problem-solving. Skilled in policy sales and building lasting relationships, significantly contributing to client acquisition and retention.
Overview
23
23
years of professional experience
Work History
Commerical Insurance Agent
Guardian Insurance Group
01.2021 - 02.2025
- Reviewed, shopped and processed renewals.
- Explained detailed policy concepts in easy-to-understand terms.
- Researched and identified potential new markets.
- Collected premiums on or before effective date of coverage.
- Provided advice, answered queries and escalated complaints to management.
- Received inbound phone calls and electronic quote submissions.
Insurance Agent
CLM Insurance Agency
09.2001 - 01.2021
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Maintained high standards of customer service by building relationships with clients.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
Education
GED -
Memphis Vocational
Memphis, TN07-1983
Skills
- Policy analysis
- Client needs analysis
- Policy sales
- Premium calculation
- Communication skills
- Decision-making
- Administrative functions
- Policy Knowledge
- Property insurance
- Client relations
- Teamwork
- Relationship building
- Client acquisition
- Insurance sales
- Policy renewals
Timeline
Commerical Insurance Agent
Guardian Insurance Group
01.2021 - 02.2025
Insurance Agent
CLM Insurance Agency
09.2001 - 01.2021
GED -
Memphis Vocational
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