Ellen Barrow
Toledo,OH
Summary
I'm an easy going, hard working, motivated professional with a strong desire to return to the Healthcare Profession. My medical field background, experience in customer service, and willingness to obtain any certifications necessary, make me a great candidate for any phlebotomy, medical assisting, or administrative position. My adaptability and eagerness to learn will allow me to quickly become an asset to any team.
Overview
13
13
years of professional experience
Work History
Commerical Insurance Agent
First Insurance Group
02.2023 - Current
- Offered detailed information about products and binding coverage.
- Optimized renewal processes for enhanced customer experience by proactively reviewing policies prior to expiration dates.
- Conducted thorough risk assessments to identify potential exposures and recommend appropriate insurance coverage options.
- Assisted clients in navigating the claims process, advocating on their behalf and securing fair settlements.
Insurance Agent
State Farm Insurance
02.2022 - 02.2023
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Took payments by phone
- Answered billing questions
- Worked with clients' financial institutions to provide proof of insurance
General Laborer
EDCO, Inc.
08.2018 - 02.2022
- Loaded, unloaded and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Notified supervisors of defective equipment or material.
- Maintained and repaired facilities, equipment and tools.
- Multi-tasked on forklifts and improved project completion times.
Certified Phlebotomist
IU Health
02.2015 - 08.2018
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Patient Care Technician
IU Health - Riley Children's Hospital
02.2012 - 02.2018
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Education
No Degree - Nursing
Ivy Tech Community College
Bloomington, INHigh School Diploma -
Tabernacle Christian School of Martinsville
05.2008
Skills
- Blood collection
- Patient screening
- Data entry
- Customer service
- Conflict resolution
- Communication skills
- Attention to detail
- Time management
- Problem solving
- Patient care
- Medical terminology
- Administrative skills
- Proficient in Microsoft Office
Personal Information
Title: Insurance Sales And Service
Timeline
Commerical Insurance Agent
First Insurance Group
02.2023 - Current
Insurance Agent
State Farm Insurance
02.2022 - 02.2023
General Laborer
EDCO, Inc.
08.2018 - 02.2022
Certified Phlebotomist
IU Health
02.2015 - 08.2018
Patient Care Technician
IU Health - Riley Children's Hospital
02.2012 - 02.2018
High School Diploma -
Tabernacle Christian School of Martinsville
No Degree - Nursing
Ivy Tech Community College
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