Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Veronica Vazquez Mendoza

SAN JOSE,CA

Summary

Seeking a position as a Phlebotomist. Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Selling Agent

Joyeria Ruby
San Jose, CA
01.2013 - 01.2017
  • Assisted customers in selecting appropriate products to meet their needs and preferences.
  • Developed and maintained relationships with existing customers to ensure repeat business.
  • Demonstrated products features, capabilities, and benefits in order to secure sales.
  • Responded promptly to customer inquiries, complaints, and requests for product information.
  • Created promotional materials such as brochures, flyers, and banners for display at trade shows or events.
  • Maintained detailed records of customer interactions and transactions.
  • Manage and control merchant supplies.
  • Check cashing.
  • Money transfers.
  • Directing phone calls.
  • Bill payments.
  • Cell phone international credit recharge.
  • Boost Mobile cellphone seller.
  • Clean and prepare the store for the day.
  • Close the store.

Secretary of the Council Advisor

City Hall in Aguililla, Michoacan, Mexico
01.2010 - 01.2012
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Assist the Council Advisor in the preparation of the government reports.
  • Assist the Council Advisor in what the Municipal President entrusted him, or what the Laws, Regulations, and Council Agreements indicated.
  • Provided administrative support to the office manager and other staff members.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.

Education

Phlebotomy Training Program

Phlebotomy Training Specialists
San Jose, CA
09-2024

Medical Assistant Program -

San Jose City College
San Jose, CA
08-2023

Skills

  • Administration of oral and injectable medications
  • Prepare the patient and room before a procedure
  • Assist the physician in a surgical procedure
  • Obtain the vital signs of a patient
  • Utilize medical terminology for written and verbal communications
  • Minor specimen test procedures and recording of results, such as ABO blood test, urinalysis, hCG, Hgb, blood glucose, hemoglobin A1C, cholesterol, PT/INR, and H Pylori, Hct, and phlebotomy
  • EKG/EKC skills training instructions
  • BLS provider
  • Update and fill electronic medical records
  • Processing insurance forms
  • Scheduling appointments
  • Check in patients
  • Strong communication and interpersonal skills
  • Proficient in MS Office
  • Initiative taker, and quick learner
  • Fit easily in a new working environment
  • Patient Communication
  • Sample handling
  • Specimen labeling
  • Blood collection
  • Patient identification
  • Medical records handling
  • Specimen Preparation
  • Paperwork Processing
  • Patient confidentiality
  • Specimen collection and storage
  • Venipuncture and capillary puncture
  • Medical office administration
  • HIPAA Compliance

Certification

  • National Certified Medical Assistant, NCMA on May, 2023.

Timeline

Selling Agent

Joyeria Ruby
01.2013 - 01.2017

Secretary of the Council Advisor

City Hall in Aguililla, Michoacan, Mexico
01.2010 - 01.2012

Phlebotomy Training Program

Phlebotomy Training Specialists

Medical Assistant Program -

San Jose City College
Veronica Vazquez Mendoza