Cheryle T. Hugo
Urbanna,VA
Summary
Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Detail-oriented Examiner with 30 plus years years of experience. Strong command of conflict resolution and negotiation combined with excellent reporting and research skills. Thorough understanding of claims process. To seek and maintain part time or full-time remote position that offers professional challenges utilizing interpersonal skills.
Overview
50
50
years of professional experience
Work History
Independent Insurance Adjuster
Self-employed; Owner Of Frontier Adjusters Offices
10.1992 - 12.2023
- Managed day-to-day business operations.
- Developed and nurtured lasting customer relationships by projecting corporate image and responding quickly to logistical and scheduling issues.
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
- Resolved complex, severe exposure claims using high service oriented file handling.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
Senior Large Loss Adjuster
USAA Insurance
01.1985 - 09.1991
Independent Claims Adjuster - Multiline P&C
Free State Adjusters
01.1982 - 01.1985
Multiline casualty liability field adjuster investigating and handling casualty and medical malpractice claims.
Casualty Claims Field Adjuster
Nationwide Insurance Company
01.1979 - 01.1982
Bodily Injury Telephone Adjuster
Allstate Insurance Company
12.1973 - 01.1979
Education
BBA - Business Management
The College of William And Mary
Williamsburg, VA08.1973
Skills
- Fraud Detection
- Liability Determination
- Report Writing
- Claims Investigation
- Negotiation and Mediation
- North Carolina and West VA Claims Adjuster License
Timeline
Independent Insurance Adjuster
Self-employed; Owner Of Frontier Adjusters Offices
10.1992 - 12.2023
Senior Large Loss Adjuster
USAA Insurance
01.1985 - 09.1991
Independent Claims Adjuster - Multiline P&C
Free State Adjusters
01.1982 - 01.1985
Casualty Claims Field Adjuster
Nationwide Insurance Company
01.1979 - 01.1982
Bodily Injury Telephone Adjuster
Allstate Insurance Company
12.1973 - 01.1979
BBA - Business Management
The College of William And Mary
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